Ben Huffman - Contra

loved making this episode with Ben and it feels like we came from similar places and similar mindsets as it relates to computers, learning, and business.
Ben, the co-founder of Contra, is revolutionizing traditional employment norms.
Growing up in a small town in South Carolina, Ben's curiosity led him from a young boy fascinated by the hum of a computer to an innovative entrepreneur in the tech industry. Together, we delve into the genesis of Contra and the initial skepticism Ben faced, as well as why traditional professional norms such as resumes and suits persist, despite technology offering creative professionals new opportunities.
We further explore Ben's personal journey, from his self-taught skills in music production to his entrepreneurial ventures. Through anecdotes, we discuss the transformative power of technology in shaping careers, and how platforms like Contra are enabling creative professionals to redefine their paths. We also delve into the value of contract portfolios in demonstrating one's capabilities, bypassing traditional interview limitations.
Episode Stack: https://stackl.ist/3YXM0uc
(All links relating to this episode 🎁)
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Ben: Well, according to LinkedIn, I am highly
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Ben: underqualified for my job.
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Ben: I'm just going to build it better and
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Kyle: obviously that's super nice, you became Neo
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Kyle: in that moment and you started seeing like
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Kyle: the matrix lines like falling and you're
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Kyle: like, oh, I can see into the future.
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Ben: And all of a sudden like we're on the other
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Ben: side, we're now Contra is a hot idea.
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Ben: It wasn't hot immediately.
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Ben: And what if it was commission free?
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Ben: What would that look like?
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Ben: And that was the question that we asked and
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Ben: I was like, wow, everyone I told that
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Ben: vision to.
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Ben: They were like you're stupid, like that's a
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Ben: horrible idea.
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Ben: I love the distraction of the resume and
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Ben: what's the point of that right Like why do
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Ben: you have to wear the suit?
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Ben: Why do you have to have it formatted a
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Ben: certain way?
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Ben: It's almost like more of a compliance and a
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Ben: power thing.
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Ben: That is actually helpful.
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Kyle: No, thank you.
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Kyle: This doesn't work for me.
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Kyle: I'm going to leave and not sort of like sit
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Kyle: on the couch wondering where the job is.
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Kyle: I'm just going to make money happen, you
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Kyle: know.
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Ben: Hey, kyle, how's it going, hey, how you
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Ben: doing Pretty good, pretty good.
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Ben: Hold on, let me just get everything sorted.
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Kyle: I love.
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Ben: Riversideide.
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Ben: It's a great, great tools.
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Ben: You can hear me right.
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Ben: Usually, yeah, my music will cut.
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Ben: I think you're all right, okay, sweet yeah,
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Ben: because sm7b.
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Kyle: Uh, it might be.
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Kyle: Yeah, I think we've got.
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Kyle: I think we've got a similar setup here I
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Kyle: dig it yep, yep well, great to yeah.
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Ben: Yeah, good to see you too.
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Ben: I think this is our first time officially
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Ben: uh meeting, but, like, I follow you on
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Ben: twitter, so I'm always like you know, I'm
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Ben: seeing a lot of your tweets and then also,
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Ben: um, you're a contra user, so you've been a
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Ben: user for a long time and I just want to say
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Ben: thank you totally.
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Kyle: I think that's where I think I actually I
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Kyle: think I actually somewhat unprompted used
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Kyle: Contra for the first time and I think I
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Kyle: just like DM'd you on LinkedIn.
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Kyle: I was like, by the way, this thing's great,
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Kyle: so anyways, goodbye, like, because it's
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Kyle: just, it's so great, I just had to put that
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Kyle: out there.
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Ben: You're a connoisseur of products, though,
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Ben: because I've noticed that you are an early
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Ben: adopter to all the best products, and
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Ben: oftentimes I will hear about a product from
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Ben: your tweets and I'll be like, oh yeah,
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Ben: granola is sweet.
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Ben: And then I'll speak when you're passionate
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Ben: about good UX or a good experience.
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Ben: I'm like, oh shit.
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Ben: So it's been pretty cool to kind of follow
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Ben: your creation as well.
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Ben: So I don't know, mutual thank you you.
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Kyle: Yeah, I appreciate it yeah, I basically I
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Kyle: try anything and everything because I just
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Kyle: want to, I want to see the onboarding, I
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Kyle: want to see how that, what's that little
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Kyle: extra special sauce, what's that like?
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Kyle: Why, why does something?
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Kyle: And then also, why does something stick?
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Kyle: Versus why do I sign up and go?
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Kyle: That's pretty cool and then I just never,
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Kyle: never, think about it again.
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Kyle: So, um, I love it, um, amazing.
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Kyle: Well, thanks for for hopping on.
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Kyle: Um, uh, you know, we, we've been rolling,
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Kyle: we, we, we run right into we, we, we start
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Kyle: from the get, go, um, and so I'd love to,
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Kyle: you know, to jump into a few things, but
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Kyle: but I think one of the things that's really
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Kyle: interesting is I go to LinkedIn and I'm
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Kyle: sort of looking back at someone's history
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Kyle: and where they came from.
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Kyle: Yours is basically not on LinkedIn, appears
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Kyle: on LinkedIn as a co-founder, starts a
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Kyle: company, gets acquired and then starts
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Kyle: Contra and Contra takes off like a rocket
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Kyle: ship.
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Kyle: That's the story.
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Kyle: Usually, you're sort of used to like just
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Kyle: all these different sort of like.
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Kyle: So I can't wait to hear about sort of like
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Kyle: you know from early, like you know
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Kyle: pre-write, sort of you know, and how you
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Kyle: got into stuff would be amazing.
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Ben: Well, according to LinkedIn, I am highly
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Ben: underqualified for my you know, if that
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Ben: gives you any you know hint at what's
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Ben: coming next and like why Contra exists.
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Ben: But you know, man, I have been obsessed
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Ben: with the internet and computers since I was,
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Ben: since I can remember.
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Ben: So I grew up in my parents.
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Ben: My parents ran a small business in South
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Ben: Carolina and I grew up in their office
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Ben: using some of the first computers, like
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Ben: dial up, you know, using typewriters, copy
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Ben: machines, dial-up modems, first versions of
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Ben: the internet.
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Kyle: I miss that sound.
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Kyle: By the way, when it connects that like
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Kyle: screechy sound.
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Kyle: It was so satisfying.
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Ben: It exposes to it, for sure, but I really
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Ben: also appreciate that we can have this
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Ben: conversation in high-def, like 4K, totally.
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Ben: So you know, I was obsessed with computers.
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Ben: Like I found the internet and I was like,
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Ben: wow, I'm in this rural part of the U?
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Ben: S and there's not a lot of stuff, there's
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Ben: not a lot going on, right.
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Ben: But on the internet you're connected to the
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Ben: whole world and I remember some of the
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Ben: initial applications I was obsessed with
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Ben: were things like Google earth and I was
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Ben: like wait a second, I can zoom in and look
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Ben: at satellite images of places that I didn't
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Ben: even know existed.
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Ben: I was blown away by that and so, thanks,
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Ben: thanks to my dad, I built my first computer,
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Ben: uh, from components.
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Ben: Um, he had a friend who was like really
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Ben: into kind of like building computers from
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Ben: scratch out of his garage, like nothing too
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Ben: fancy, but he kind of knew the ins and outs.
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Ben: I built my first computer trying to like
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Ben: make it like you know some of the like, one
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Ben: of the first like Nvidia, kind of like
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Ben: graphics cards, right, where you would just
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Ben: like pop it into a motherboard, like kind
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Ben: of old school.
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Ben: I built this gaming PC and I all of a
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Ben: sudden discovered the internet and from
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Ben: there I got into everything creative like
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Ben: Photoshop, music production, video editing,
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Ben: all the things, website creation, website
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Ben: design, and so I kind of upskilled as like
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Ben: this kind of self-taught, you know, product
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Ben: of the internet.
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Ben: You know, I was educated via forums and
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Ben: YouTube and I learned all these different
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Ben: skills and I actually got into the creative
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Ben: industry and technology as a music producer
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Ben: and a lot of people.
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Ben: But I was, um, I was a bedroom like
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Ben: producer, right, I would just make beats
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Ben: for fun.
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Ben: It was.
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Ben: I think it was like one of my creative
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Ben: outlets as a kid, cause there's not a lot
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Ben: of stuff to do in South Carolina, great
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Ben: place, horribly boring.
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Ben: Um, I would, I would make you know, I would
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Ben: like download.
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Ben: You remember, you probably remember like
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Ben: LimeWire and all these different oh yeah,
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Ben: kazaa, and like you know wherever you could
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Ben: get your hands on that beat that you wanted
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Ben: totally, and sometimes it was like you
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Ben: would find things that you didn't know you
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Ben: wanted right and like music from different
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Ben: cultures and like things that you wouldn't
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Ben: hear on your radio vocal radio station.
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Ben: You're like whoa, that's crazy.
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Ben: And so I kind of had this like weird
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Ben: influence from like the music world and for
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Ben: some reason I like to produce music that
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Ben: was very similar to the kind of sounds of
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Ben: the UK, like garage, like drum and bass,
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Ben: like house kind of like that kind of synth
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Ben: pop style.
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Ben: And so when I moved to New York I met an
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Ben: A&R producer who worked at a label and the
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Ben: label had just gotten acquired by Sony and
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Ben: all of a sudden this music producer is now
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Ben: ghostwriting for Sony and I get a contract
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Ben: and I'm like what am I doing here, what and
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Ben: like?
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Ben: So all of a sudden, like I'm a knowledge
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Ben: worker and I can make money with my skills
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Ben: and that was a huge turning point in my
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Ben: life.
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Ben: So the TLDR, love computers, love the
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Ben: internet I've always been obsessed with
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Ben: like networks and being able to connect
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Ben: with others and the influence that brings
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Ben: culturally got into music, upskilled, and
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Ben: from there I learned about graphic design
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Ben: and, like you know, actually meeting
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Ben: professional graphic designers and
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Ben: videographers and all the creative people
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Ben: who were the best at what they did, because
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Ben: they were working for all these cool
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Ben: artists.
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Ben: And I realized that, like all these people
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Ben: who were the best at what they did, because
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Ben: they were working for all these cool
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Ben: artists, and I realized that, like all
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Ben: these people who were the best at what they
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Ben: did, they were all working for themselves
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Ben: whenever the fuck they wanted, right, like
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Ben: they were just doing their own thing.
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Ben: And I was like, whoa, that's cool.
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Ben: And I had dropped out of school, right.
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Ben: So I was imposter syndrome through the roof,
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Ben: like I had no credentials.
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Ben: I was like I'm probably not good enough,
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Ben: like I'm probably just going to be doing
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Ben: these like service jobs, like bartender or
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Ben: whatever, whatever I can get my hands on.
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Ben: I tried everything.
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Ben: And then finally, like I was like, oh wait,
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Ben: but I'm also really good at computers.
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Ben: I just don't have any credentials.
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Ben: And so you can kind of see how this, this
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Ben: kind of, leads you to what Contra is today.
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Ben: But you know, started my first company,
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Ben: scaled it with freelancers because it was
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Ben: bootstrapped, used every single platform
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Ben: Upwork, it was Elance and Odesk before
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Ben: Upwork, right.
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Kyle: I think you remember that.
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Ben: And then I never actually used Fiverr.
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Ben: I always thought that was kind of like the
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Ben: brand kind of scared me away.
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Ben: But then some of the higher end
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Ben: marketplaces, there was this one called
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Ben: Crewco.
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Ben: I don know if you remember this, if you
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Ben: remember, like, do you do you know the
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Ben: unsplash team?
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Ben: They were the ones who did like the royalty
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Ben: free, like yeah, yeah oh, totally.
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Kyle: We just in, we just literally are pushing,
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Kyle: uh, an integration into stack list right
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Kyle: now, where you basically, if you don't have
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Kyle: a thumbnail, you can just grab an unsplash
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Kyle: and put it incredibly, yeah, incredible.
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Ben: Okay.
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Ben: So their team had this like marketplace
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Ben: called crewco.
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Ben: That was like, I think, actually Unsplash
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Ben: spun out of the crew and they have this
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Ben: coworking space in Montreal.
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Ben: It's really cool.
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Ben: It's really cool, like, really beautiful.
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Ben: It's this old bank building right in like
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Ben: old Montreal and they had this awesome,
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Ben: like beautifully, like minimally designed,
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Ben: you know, kind of similar to like Contra's
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Ben: design now, and you could find like the
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Ben: best designers, the best engineers on this
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Ben: marketplace, and so I had a team based in
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Ben: Kiev, ukraine, and so I actually had a
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Ben: temporary office there and I'd fly back and
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Ben: forth and then we'd had some designers on
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Ben: the West Coast and so I was kind of a power
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Ben: user of this product and I was like, wow,
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Ben: this is amazing, what a great experience.
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Ben: Beautifully designed, excellent talent.
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Ben: It was very frictionless.
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Ben: It felt frictionless, this product, and I
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Ben: was like, wow, this is amazing, what a
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Ben: great experience.
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Ben: Um, beautifully designed, excellent talent,
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Ben: it was very frictionless, it felt
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Ben: frictionless, um, and then all of a sudden,
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Ben: like you've used dribble before right yep
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Ben: okay, like dribble was really really great
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Ben: back in the day, like you could go on
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Ben: dribble and find the best of the best.
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Ben: It's like whoa, like what is that?
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Ben: You know?
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Kyle: totally.
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Kyle: And then just reach out to them and go, hey,
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Kyle: I've got a thing and they're like, sure,
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Kyle: I'm into it, that was the behavior, right,
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Kyle: that's what we were all doing.
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Ben: And so one day I get this notice, this
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Ben: email from Crew saying, hey, we just got
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Ben: acquired by Dribbble.
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Ben: And I was like, oh my God, this is amazing.
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Ben: There's this network that's going to have
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Ben: this marketplace infrastructure and all my
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Ben: problems as a small business owner are
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Ben: going to go away.
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Ben: This is going to be the perfect product.
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Ben: I am so excited for this.
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Ben: Anyway, that didn't work out and I think it
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Ben: was like within a couple of months, to like
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Ben: hey, didn't go so well, we're shutting down.
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Ben: Crew, you got to get your contracts off our
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Ben: platform.
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Kyle: And I was like what the hell I was
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Kyle: basically all messed up.
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Ben: I was pissed off.
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Ben: I was like what the hell?
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Ben: I was basically, oh, messed up.
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Ben: I was pissed off.
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Ben: I was like, anyway, I had a conversation
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Ben: with the person who actually made that
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Ben: decision and there was a lot of stuff
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Ben: behind the scenes and ultimately, it was
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Ben: probably the right decision at the time.
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Ben: But as for, like you know this, like young,
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Ben: younger version of me, I was like pissed.
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Ben: I was like you took away this thing.
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Ben: I'm using it like what the hell?
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Ben: Yeah, and so that is how contra was born.
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Ben: Like I'm not even joking.
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Ben: Like that day was the day that was like hey,
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Ben: what the hell just happened?
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Ben: Like we, this is going to be a massive
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Ben: thing.
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Ben: Like everyone's going to work this way.
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Ben: Yeah, everyone like it's, it's, this is
337
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Ben: just the future.
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Ben: You had this great thing.
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Ben: You killed it.
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Kyle: I'm just going to build it better and
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Kyle: obviously that's super you became neo in
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Kyle: that moment and you started seeing like the
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Kyle: matrix lines like falling and you're like,
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Kyle: oh, I can see into the future that was that
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Kyle: cool.
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Ben: But, like, I like to think sometimes, like
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Ben: I can imagine if I, if I squint hard enough,
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00:11:39,325 --> 00:11:40,609
Ben: I'm like it's blurry enough, I'm like, yeah,
349
00:11:40,629 --> 00:11:41,781
Ben: I kind of look like that, but like
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Ben: something like that, and I was just upset.
351
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Ben: And so here we are, uh, with contra, and so
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Ben: the tl.
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Ben: I mean, think about it like linkedin
354
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Ben: doesn't tell you what someone can do, it
355
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Ben: tells you what they have fun, right, like
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00:11:56,056 --> 00:11:57,581
Ben: when you go to my profile, you're probably
357
00:11:57,621 --> 00:11:59,346
Ben: like, what is this person done?
358
00:11:59,407 --> 00:11:59,808
Ben: Like what?
359
00:11:59,848 --> 00:12:00,430
Ben: Like, where is he?
360
00:12:00,450 --> 00:12:00,811
Ben: Where is he?
361
00:12:00,831 --> 00:12:01,802
Ben: Was he like a consultant?
362
00:12:01,862 --> 00:12:02,643
Ben: Was he like do you work?
363
00:12:02,663 --> 00:12:03,264
Ben: You work in finance?
364
00:12:03,304 --> 00:12:04,927
Ben: What's this background?
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00:12:05,528 --> 00:12:07,532
Ben: But, like, the reality is I can produce
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00:12:07,733 --> 00:12:11,460
Ben: music, I can edit videos, I can do cool
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00:12:11,480 --> 00:12:14,086
Ben: graphic design, I can ideate on pitch decks,
368
00:12:14,206 --> 00:12:16,532
Ben: I can do business strategy, I can do growth
369
00:12:16,552 --> 00:12:18,804
Ben: strategy All of these things that I find
370
00:12:18,864 --> 00:12:20,730
Ben: super valuable when I talk to other people
371
00:12:21,501 --> 00:12:23,385
Ben: you would never know from my LinkedIn.
372
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Ben: And so, like, contra start is this idea of
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00:12:27,860 --> 00:12:29,323
Ben: like, hey, like, how do we make a better
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00:12:30,525 --> 00:12:32,810
Ben: network for this new way of working?
375
00:12:33,431 --> 00:12:36,604
Ben: And then it's evolved to this thing where
376
00:12:36,644 --> 00:12:38,467
Ben: it's like whoa, like professional identity
377
00:12:38,508 --> 00:12:41,354
Ben: is changing, like we don't really care.
378
00:12:41,801 --> 00:12:42,824
Ben: I mean maybe some people do.
379
00:12:42,864 --> 00:12:44,328
Ben: I think it's still like an old world, like
380
00:12:44,349 --> 00:12:44,649
Ben: Spignol.
381
00:12:47,200 --> 00:12:47,685
Kyle: Like what I think it's.
382
00:12:47,706 --> 00:12:47,948
Kyle: I think it's.
383
00:12:47,968 --> 00:12:49,000
Kyle: I think it's changing so much that I think
384
00:12:49,120 --> 00:12:50,321
Kyle: I think over the past five years it's
385
00:12:50,381 --> 00:12:52,443
Kyle: changed away from that Like I think Google
386
00:12:52,463 --> 00:12:54,182
Kyle: and some of those started it, but it's less
387
00:12:54,243 --> 00:12:55,721
Kyle: about just show me what you can do, like if
388
00:12:55,741 --> 00:12:58,109
Kyle: you can prove that you, you could be 12,
389
00:13:00,070 --> 00:13:01,751
Kyle: but you can get in, like you know, and you
390
00:13:01,771 --> 00:13:03,772
Kyle: can just render like crazy 3d, great, I'm
391
00:13:03,792 --> 00:13:04,633
Kyle: gonna pay you to do that.
392
00:13:04,693 --> 00:13:06,094
Kyle: Like I don't, I don't even care what your
393
00:13:06,134 --> 00:13:07,695
Kyle: resume looks like, and that just.
394
00:13:07,735 --> 00:13:11,157
Kyle: I love the destruction of the resume in
395
00:13:11,197 --> 00:13:12,978
Kyle: that way where it's like you remember how
396
00:13:13,018 --> 00:13:13,258
Kyle: it had.
397
00:13:13,278 --> 00:13:15,004
Kyle: I mean it had to be formatted the exact
398
00:13:15,044 --> 00:13:16,270
Kyle: right way and it had to like.
399
00:13:16,571 --> 00:13:18,419
Kyle: You had to, like you had to go in and I
400
00:13:18,459 --> 00:13:20,263
Kyle: remember going to early interviews and my
401
00:13:20,383 --> 00:13:22,186
Kyle: suit and like you're like, you're like
402
00:13:22,226 --> 00:13:24,030
Kyle: sitting there and your slacks and you're
403
00:13:24,050 --> 00:13:26,033
Kyle: like really prepared for it and how
404
00:13:26,073 --> 00:13:27,135
Kyle: literally you can send.
405
00:13:27,636 --> 00:13:29,400
Kyle: I've done it before where I've had periods
406
00:13:29,440 --> 00:13:32,005
Kyle: where I build and my wife and I build and
407
00:13:32,025 --> 00:13:35,052
Kyle: design websites and somebody goes I want
408
00:13:35,212 --> 00:13:37,024
Kyle: one, and I send them three links and I go
409
00:13:37,064 --> 00:13:38,849
Kyle: we built these and they're like great, I
410
00:13:38,889 --> 00:13:39,611
Kyle: want one of those.
411
00:13:39,731 --> 00:13:42,547
Kyle: That's the interview process and that's
412
00:13:42,587 --> 00:13:43,389
Kyle: where we're getting to.
413
00:13:43,449 --> 00:13:43,710
Kyle: You know.
414
00:13:44,693 --> 00:13:47,701
Ben: Yep, and what's the point of that right
415
00:13:47,741 --> 00:13:49,106
Ben: Like why do you have to wear the suit, why
416
00:13:49,126 --> 00:13:50,642
Ben: do you have to have it formatted a certain
417
00:13:50,682 --> 00:13:50,843
Ben: way?
418
00:13:50,883 --> 00:13:53,073
Ben: It's almost like more of a compliance and a
419
00:13:53,113 --> 00:13:56,769
Ben: power thing that is actually helpful.
420
00:13:56,789 --> 00:13:58,475
Kyle: You couldn't prove yourself In an interview
421
00:13:58,536 --> 00:13:59,620
Kyle: as an accountant or a lawyer.
422
00:13:59,820 --> 00:14:02,206
Kyle: You can't go in and prove yourself to what
423
00:14:02,246 --> 00:14:04,070
Kyle: you can do until you actually get in there
424
00:14:04,111 --> 00:14:04,832
Kyle: and do the thing.
425
00:14:10,040 --> 00:14:11,645
Kyle: But as knowledge workers, when we think
426
00:14:11,685 --> 00:14:13,651
Kyle: about like creating video editing or like
427
00:14:13,671 --> 00:14:14,674
Kyle: photo or writing or whatever, I can sort of
428
00:14:14,694 --> 00:14:16,379
Kyle: take this thing and have it speak for me,
429
00:14:16,399 --> 00:14:16,840
Kyle: or I can have a list.
430
00:14:16,860 --> 00:14:18,828
Kyle: I mean, I just love the contract portfolio.
431
00:14:18,848 --> 00:14:21,057
Kyle: It's like being able to have that as such a
432
00:14:21,418 --> 00:14:22,843
Kyle: billboard for yourself with the
433
00:14:22,883 --> 00:14:24,669
Kyle: recommendations and your top and you've
434
00:14:24,689 --> 00:14:25,561
Kyle: done this and you've done that.
435
00:14:26,002 --> 00:14:28,428
Kyle: Immediately you sort of wipe away all that
436
00:14:28,568 --> 00:14:31,021
Kyle: sort of like who is this person and can
437
00:14:31,041 --> 00:14:31,684
Kyle: they do that?
438
00:14:32,105 --> 00:14:34,053
Kyle: And it immediately cuts to like oh yeah,
439
00:14:34,074 --> 00:14:35,299
Kyle: this is the person that I want to.
440
00:14:35,439 --> 00:14:36,141
Kyle: I want to hire for this.
441
00:14:36,181 --> 00:14:38,246
Kyle: That's which is great you get it.
442
00:14:38,487 --> 00:14:40,011
Ben: I mean that's, and like, that makes me
443
00:14:40,051 --> 00:14:41,421
Ben: happy that you see this.
444
00:14:42,122 --> 00:14:43,304
Ben: You see this because I think you've lived
445
00:14:43,344 --> 00:14:43,805
Ben: it as well.
446
00:14:44,266 --> 00:14:46,189
Kyle: Right, you're a creative yourself, you're a
447
00:14:46,229 --> 00:14:48,913
Kyle: builder, you produce things what I've been,
448
00:14:48,954 --> 00:14:50,361
Kyle: I've been living this life for, for you
449
00:14:50,402 --> 00:14:52,166
Kyle: know, my, my first job was I.
450
00:14:52,547 --> 00:14:53,930
Kyle: We have such a similar background.
451
00:14:53,970 --> 00:14:54,672
Kyle: It's so amazing.
452
00:14:54,752 --> 00:14:56,566
Kyle: I basically I bought a computer from from a
453
00:14:56,586 --> 00:14:58,935
Kyle: kid down the street when I was like 14.
454
00:14:58,955 --> 00:15:02,585
Kyle: It was an 8086 luggable, it weighed like 60
455
00:15:02,645 --> 00:15:04,710
Kyle: pounds, it was known as a laptop at the
456
00:15:04,750 --> 00:15:07,023
Kyle: time, you know, but like, and it had DOS.
457
00:15:07,524 --> 00:15:09,669
Kyle: But I remember very specifically running
458
00:15:09,729 --> 00:15:11,520
Kyle: downstairs I'm like mom, there's this thing
459
00:15:11,560 --> 00:15:12,702
Kyle: called email.
460
00:15:13,363 --> 00:15:17,550
Kyle: You can send a note from here to Japan for
461
00:15:17,791 --> 00:15:20,055
Kyle: free and it goes instantly.
462
00:15:20,115 --> 00:15:21,643
Kyle: And she's like yeah, yeah, yeah, like, eat
463
00:15:21,663 --> 00:15:22,124
Kyle: your peas.
464
00:15:22,465 --> 00:15:22,946
Kyle: You know what I mean.
465
00:15:22,986 --> 00:15:24,589
Kyle: Like, just, I don't, whatever.
466
00:15:24,809 --> 00:15:26,373
Kyle: And then, of course, fast forward like 20
467
00:15:26,393 --> 00:15:26,733
Kyle: years later.
468
00:15:26,773 --> 00:15:27,595
Kyle: She's like yeah, yeah, yeah, like, eat your
469
00:15:27,615 --> 00:15:27,695
Kyle: peas.
470
00:15:27,715 --> 00:15:28,116
Kyle: You know what I mean.
471
00:15:28,136 --> 00:15:28,657
Kyle: Like, just, I don't whatever.
472
00:15:28,677 --> 00:15:29,539
Kyle: And then, of course, fast forward, like 20
473
00:15:29,559 --> 00:15:29,780
Kyle: years later.
474
00:15:29,800 --> 00:15:32,241
Kyle: She's like can you help me with my hotmail?
475
00:15:32,261 --> 00:15:33,342
Kyle: I can't really get into it, but like, but
476
00:15:33,362 --> 00:15:34,823
Kyle: that sort of sparked that same thing and I
477
00:15:34,923 --> 00:15:36,545
Kyle: basically, because I knew that I, I went.
478
00:15:36,605 --> 00:15:37,866
Kyle: I was junior year of college.
479
00:15:37,886 --> 00:15:39,969
Kyle: I went to two years of college at a
480
00:15:40,089 --> 00:15:40,729
Kyle: university of Alabama.
481
00:15:40,809 --> 00:15:41,951
Kyle: I didn't, that wasn't for me.
482
00:15:42,011 --> 00:15:43,472
Kyle: Then I went to one year at Georgia State.
483
00:15:43,572 --> 00:15:46,055
Kyle: I was a junior level computer class.
484
00:15:46,555 --> 00:15:47,796
Kyle: They said today they handed out the
485
00:15:47,816 --> 00:15:48,177
Kyle: syllabus.
486
00:15:48,197 --> 00:15:49,303
Kyle: And they said today we're going to learn
487
00:15:49,323 --> 00:15:50,165
Kyle: Microsoft Word.
488
00:15:50,406 --> 00:15:51,830
Kyle: And I stood up and I never went back to
489
00:15:51,870 --> 00:15:52,111
Kyle: school.
490
00:15:53,000 --> 00:15:55,667
Kyle: And um, and I met someone who was selling
491
00:15:55,707 --> 00:15:58,072
Kyle: web hosting at Interland, which turned into
492
00:15:58,092 --> 00:16:00,605
Kyle: webcom, yeah, and I went and interviewed.
493
00:16:00,645 --> 00:16:01,689
Kyle: They said what, what do you know about
494
00:16:01,709 --> 00:16:01,969
Kyle: sales?
495
00:16:02,010 --> 00:16:09,121
Kyle: And I was like, oh nothing.
496
00:16:09,141 --> 00:16:11,246
Kyle: They're like what do you know about web
497
00:16:11,266 --> 00:16:11,627
Kyle: hosting?
498
00:16:11,907 --> 00:16:12,830
Kyle: And I said, oh nothing.
499
00:16:12,850 --> 00:16:14,373
Kyle: Somehow I talked my way into that job and
500
00:16:14,394 --> 00:16:14,634
Kyle: did amazing.
501
00:16:14,694 --> 00:16:16,398
Kyle: But then I got to that point in corporate
502
00:16:16,438 --> 00:16:18,846
Kyle: where it was basically like I was 21.
503
00:16:19,006 --> 00:16:20,391
Kyle: I said I want to talk about management.
504
00:16:20,612 --> 00:16:23,501
Kyle: And my boss said to me you're only 21.
505
00:16:23,541 --> 00:16:24,744
Kyle: You don't need to worry about management.
506
00:16:25,345 --> 00:16:27,429
Kyle: And I typed out a resignation letter and I
507
00:16:28,191 --> 00:16:35,041
Kyle: gave it to her and I left that job, even
508
00:16:35,061 --> 00:16:35,885
Kyle: though I was making money hand over fist.
509
00:16:35,905 --> 00:16:36,327
Kyle: And long story short.
510
00:16:36,347 --> 00:16:37,050
Kyle: But I'll tell you how we get to.
511
00:16:37,070 --> 00:16:38,014
Kyle: Contra is basically I was at a bar with a
512
00:16:38,034 --> 00:16:39,039
Kyle: friend and I heard a guy next to me this
513
00:16:39,059 --> 00:16:41,586
Kyle: must have been 2001, 2000, 2001.
514
00:16:42,027 --> 00:16:43,470
Kyle: And a guy next to me was a consultant.
515
00:16:43,510 --> 00:16:44,773
Kyle: I was overhearing his conversation.
516
00:16:45,280 --> 00:16:46,605
Kyle: He was like I guess I got to get one of
517
00:16:46,625 --> 00:16:47,689
Kyle: those website things.
518
00:16:47,850 --> 00:16:50,119
Kyle: And I was like oh, websites, yeah, I'll
519
00:16:50,139 --> 00:16:50,721
Kyle: build one for you.
520
00:16:50,761 --> 00:16:52,689
Kyle: And I had never built a website, I'd never
521
00:16:52,930 --> 00:16:54,577
Kyle: like, I'd never coded or anything.
522
00:16:54,657 --> 00:16:55,961
Kyle: He was like okay, great, how much.
523
00:16:56,783 --> 00:17:00,151
Kyle: I said five thousand dollars and he was
524
00:17:00,171 --> 00:17:01,273
Kyle: like cool, let me go to my car and get my
525
00:17:01,340 --> 00:17:02,603
Kyle: checkpoint, I'll give you the first half
526
00:17:02,683 --> 00:17:04,146
Kyle: and then you can like start in on it.
527
00:17:04,968 --> 00:17:07,172
Kyle: So the next day I had to go to start like
528
00:17:07,192 --> 00:17:10,329
Kyle: Barnes and Nobles, and I got HTML4 and CSS3.
529
00:17:10,681 --> 00:17:12,842
Kyle: I'm like I got to learn this and I taught
530
00:17:12,862 --> 00:17:14,348
Kyle: myself at Starbucks and then I gave it to
531
00:17:14,368 --> 00:17:14,428
Kyle: him.
532
00:17:14,520 --> 00:17:16,166
Kyle: He gave me the other $2,500.
533
00:17:16,186 --> 00:17:16,909
Kyle: And I was like you know what?
534
00:17:29,306 --> 00:17:32,036
Kyle: From this point on, I've had a 23 year
535
00:17:32,076 --> 00:17:34,063
Kyle: career of basically working for big
536
00:17:34,103 --> 00:17:35,807
Kyle: companies and doing stuff for Google and
537
00:17:35,847 --> 00:17:36,589
Kyle: Spotify and others.
538
00:17:36,970 --> 00:17:38,424
Kyle: But whenever I reach that ceiling or
539
00:17:38,484 --> 00:17:40,351
Kyle: something, just like I'm not learning
540
00:17:40,391 --> 00:17:43,322
Kyle: enough, I leave and I started doing my own
541
00:17:43,363 --> 00:17:45,717
Kyle: thing and and it and it's platforms like
542
00:17:45,737 --> 00:17:47,486
Kyle: Contra that give you that ability to
543
00:17:47,526 --> 00:17:49,113
Kyle: basically have the freedom to be like.
544
00:17:49,656 --> 00:17:50,138
Kyle: No, thank you.
545
00:17:50,279 --> 00:17:51,081
Kyle: This doesn't work for me.
546
00:17:51,522 --> 00:17:53,387
Kyle: I'm going to leave and not sort of like sit
547
00:17:53,427 --> 00:17:55,332
Kyle: on the couch wondering where the job is.
548
00:17:55,500 --> 00:17:56,944
Kyle: I'm just going to make money happen, you
549
00:17:56,984 --> 00:17:57,124
Kyle: know.
550
00:17:57,164 --> 00:17:57,344
Kyle: Yes.
551
00:17:58,267 --> 00:17:58,808
Ben: I love that.
552
00:17:58,868 --> 00:18:02,202
Ben: That is such a cool story and I think you
553
00:18:02,222 --> 00:18:03,204
Ben: probably had some insight.
554
00:18:03,264 --> 00:18:04,607
Ben: Right From selling web hosting, you're
555
00:18:04,627 --> 00:18:06,691
Ben: probably like okay, like you know the tools
556
00:18:06,711 --> 00:18:08,374
Ben: to look for, you know like kind of the
557
00:18:08,440 --> 00:18:10,846
Ben: basics of like how these like servers
558
00:18:10,926 --> 00:18:12,671
Ben: worked and like what you actually needed
559
00:18:12,691 --> 00:18:14,023
Ben: you to go from point A to point B.
560
00:18:14,063 --> 00:18:15,249
Ben: So you already had that in.
561
00:18:15,611 --> 00:18:16,756
Ben: All you needed was opportunity.
562
00:18:16,877 --> 00:18:18,261
Ben: You just needed something to move in you
563
00:18:18,761 --> 00:18:19,862
Ben: and to give you that kind of first.
564
00:18:19,882 --> 00:18:21,803
Ben: Yes, that's like super inspiring, that's
565
00:18:21,863 --> 00:18:23,004
Ben: like it's pretty.
566
00:18:23,664 --> 00:18:25,346
Kyle: And that's basically what I'm trying really
567
00:18:25,386 --> 00:18:27,347
Kyle: hard to teach my boys is that that, like
568
00:18:27,387 --> 00:18:30,830
Kyle: nonlinear, you know whatever the 80s, 90s
569
00:18:30,910 --> 00:18:33,552
Kyle: and previous version of like you got to get
570
00:18:33,592 --> 00:18:35,073
Kyle: good grades and then you got to go to
571
00:18:35,133 --> 00:18:36,594
Kyle: school and you got to get something.
572
00:18:36,634 --> 00:18:38,335
Kyle: Then you got to have a good resume and then
573
00:18:38,355 --> 00:18:40,457
Kyle: you got to just sort of do junior jobs for
574
00:18:40,497 --> 00:18:42,138
Kyle: like a while and you got to earn your way.
575
00:18:45,840 --> 00:18:46,804
Kyle: You got to climb up that ladder which is
576
00:18:46,824 --> 00:18:47,045
Kyle: all bs like.
577
00:18:47,065 --> 00:18:48,069
Kyle: You can basically like go on free code camp
578
00:18:48,109 --> 00:18:50,719
Kyle: and teach yourself how to do html and put
579
00:18:50,759 --> 00:18:52,463
Kyle: yourself out there and build, build a
580
00:18:52,484 --> 00:18:54,348
Kyle: website for somebody for a hundred bucks.
581
00:18:54,548 --> 00:18:55,050
Kyle: Guess what?
582
00:18:55,110 --> 00:18:58,870
Kyle: You are now a website builder, like, but
583
00:18:58,890 --> 00:19:00,014
Kyle: especially with framer I.
584
00:19:00,054 --> 00:19:01,339
Kyle: What you guys are doing with framer and
585
00:19:01,359 --> 00:19:02,262
Kyle: webflow like I.
586
00:19:02,302 --> 00:19:03,526
Kyle: I just absolutely love framer.
587
00:19:03,586 --> 00:19:05,471
Kyle: Now you don't even really need to know HTML.
588
00:19:06,064 --> 00:19:07,718
Kyle: You can just put the building blocks
589
00:19:07,738 --> 00:19:09,246
Kyle: together for people and do it yourself.
590
00:19:10,201 --> 00:19:12,737
Ben: And I think that is where the next
591
00:19:12,777 --> 00:19:15,243
Ben: generation is going to be so lucky, because
592
00:19:16,027 --> 00:19:19,583
Ben: the friction from taste and imagination to
593
00:19:19,784 --> 00:19:22,326
Ben: actual end product is going to continue to
594
00:19:22,366 --> 00:19:23,048
Ben: just go away.
595
00:19:23,520 --> 00:19:25,367
Ben: Like, if you have imagination and you have
596
00:19:25,290 --> 00:19:25,888
Ben: the creativity, like the things you're
597
00:19:25,811 --> 00:19:26,072
Ben: going to continue to just go away.
598
00:19:25,995 --> 00:19:26,237
Ben: Like, if you have imagination and you have
599
00:19:26,919 --> 00:19:28,423
Ben: the creativity, like the things you're
600
00:19:28,443 --> 00:19:30,368
Ben: going to be able to produce are going to
601
00:19:30,388 --> 00:19:32,072
Ben: become within reach.
602
00:19:32,260 --> 00:19:34,605
Ben: And I think there's going to be a higher
603
00:19:35,306 --> 00:19:37,812
Ben: value placed on creativity and ideas than
604
00:19:37,972 --> 00:19:40,187
Ben: ever before, because now, like you've seen
605
00:19:40,207 --> 00:19:41,956
Ben: this, with, like, generative AI and all
606
00:19:41,996 --> 00:19:43,562
Ben: this stuff that's coming onto the market,
607
00:19:44,383 --> 00:19:46,327
Ben: the floor, right, has raised.
608
00:19:46,508 --> 00:19:48,472
Ben: Everyone can make these crazy videos,
609
00:19:48,572 --> 00:19:50,864
Ben: everyone can make these graphics.
610
00:19:51,326 --> 00:19:54,154
Ben: But if the floor raises, what is the
611
00:19:54,194 --> 00:19:55,177
Ben: definition of excellence?
612
00:19:55,558 --> 00:19:57,102
Ben: Right, it's a moving target based on
613
00:19:57,142 --> 00:20:00,669
Ben: context, and so human creativity is going
614
00:20:00,689 --> 00:20:02,072
Ben: to be the differentiation.
615
00:20:02,212 --> 00:20:04,443
Ben: So I feel like the world that we are
616
00:20:04,523 --> 00:20:05,686
Ben: finding ourselves in now.
617
00:20:05,966 --> 00:20:07,670
Ben: Imagine, like our younger selves, right, if
618
00:20:07,710 --> 00:20:09,341
Ben: we were born today, or like if we were
619
00:20:09,461 --> 00:20:11,707
Ben: coming into the workforce today, how much
620
00:20:12,168 --> 00:20:12,990
Ben: better it would be.
621
00:20:13,511 --> 00:20:13,952
Ben: It's crazy.
622
00:20:14,701 --> 00:20:16,986
Kyle: I know my son is is seven.
623
00:20:17,066 --> 00:20:18,449
Kyle: He actually just turned eight today.
624
00:20:18,930 --> 00:20:20,193
Kyle: Um, and he's got an.
625
00:20:20,700 --> 00:20:21,962
Kyle: I mean, I'm just so envious.
626
00:20:22,022 --> 00:20:23,505
Kyle: He's eight years old, he's got a MacBook
627
00:20:23,605 --> 00:20:26,770
Kyle: Air and he's basically like he gets like 30
628
00:20:26,810 --> 00:20:28,894
Kyle: minutes to be able to like play on his Mac
629
00:20:28,974 --> 00:20:31,105
Kyle: Air when he comes home and he does farming
630
00:20:31,125 --> 00:20:31,607
Kyle: simulator.
631
00:20:32,161 --> 00:20:34,270
Kyle: And I come downstairs and he's got that,
632
00:20:34,350 --> 00:20:36,499
Kyle: like you know how you play the games with
633
00:20:36,519 --> 00:20:38,285
Kyle: the keyboard setup where you've got nine
634
00:20:38,325 --> 00:20:40,540
Kyle: different positions for your fingers, and
635
00:20:40,560 --> 00:20:41,943
Kyle: he's like yeah, I just brought the harvest
636
00:20:42,023 --> 00:20:44,106
Kyle: in, I got to go take this wheat and sell it
637
00:20:44,126 --> 00:20:46,190
Kyle: because I really want to get a Ford F-150.
638
00:20:46,470 --> 00:20:48,794
Kyle: You know what I mean and I'm like this is
639
00:20:48,854 --> 00:20:49,415
Kyle: amazing.
640
00:20:58,020 --> 00:20:58,982
Kyle: Like imagine what you can do if you
641
00:20:59,002 --> 00:20:59,885
Kyle: basically have already shortcutted that
642
00:20:59,905 --> 00:21:00,887
Kyle: whole process of like extending yourself
643
00:21:00,907 --> 00:21:01,288
Kyle: into the computer.
644
00:21:01,308 --> 00:21:02,391
Kyle: Now, when you think about what's possible
645
00:21:02,411 --> 00:21:03,714
Kyle: for him, you know it's you've already.
646
00:21:04,015 --> 00:21:05,819
Kyle: You shortcut probably it was probably 10
647
00:21:05,919 --> 00:21:07,867
Kyle: years of what I was like messing with and
648
00:21:07,887 --> 00:21:10,798
Kyle: trying to figure out sounds like he's
649
00:21:10,818 --> 00:21:14,126
Kyle: already a pretty curious, which is he's,
650
00:21:14,306 --> 00:21:15,849
Kyle: he's, he's definitely cut from the same
651
00:21:15,869 --> 00:21:16,110
Kyle: claw.
652
00:21:16,691 --> 00:21:18,281
Kyle: Well, I love, like you know, I'd love to
653
00:21:18,321 --> 00:21:19,906
Kyle: know from the contra perspective, like what
654
00:21:19,946 --> 00:21:21,711
Kyle: was, what was the?
655
00:21:21,812 --> 00:21:24,703
Kyle: So that moment, you know, from, okay, they
656
00:21:24,743 --> 00:21:26,360
Kyle: shut down, we're gonna start something,
657
00:21:26,500 --> 00:21:27,523
Kyle: what is that first week?
658
00:21:28,004 --> 00:21:29,728
Kyle: You know, when they think about my, the
659
00:21:29,768 --> 00:21:32,401
Kyle: whole impetus for for this show is, you
660
00:21:32,441 --> 00:21:33,163
Kyle: know, zero to one.
661
00:21:33,203 --> 00:21:33,684
Kyle: Sounds great.
662
00:21:33,744 --> 00:21:35,929
Kyle: I love that idea, but also, like, I have no
663
00:21:36,010 --> 00:21:38,142
Kyle: idea what one means and it's, you know,
664
00:21:38,202 --> 00:21:39,726
Kyle: maybe different for every person.
665
00:21:40,127 --> 00:21:42,532
Kyle: But, like, when you you get that, I'd love
666
00:21:42,552 --> 00:21:44,827
Kyle: to hear about that moment where you it is
667
00:21:44,867 --> 00:21:45,970
Kyle: it the hairs in the back of your neck?
668
00:21:46,080 --> 00:21:48,626
Kyle: You get, you get a, you get a feeling and
669
00:21:48,646 --> 00:21:52,423
Kyle: you're like I'm going to do a thing, like,
670
00:21:52,484 --> 00:21:54,418
Kyle: and then you sort of start down this dark
671
00:21:54,458 --> 00:21:56,346
Kyle: path, like what is, what did that look?
672
00:21:56,366 --> 00:21:57,029
Kyle: Kind of look like.
673
00:21:58,681 --> 00:22:01,907
Ben: You know, I think, because I had
674
00:22:01,988 --> 00:22:08,441
Ben: relationships on these platforms there was
675
00:22:08,461 --> 00:22:09,323
Ben: two groups that were upset right.
676
00:22:09,343 --> 00:22:11,608
Ben: There was me as this kind of person who was
677
00:22:11,648 --> 00:22:14,721
Ben: hiring this team, and then there was the
678
00:22:14,802 --> 00:22:17,087
Ben: team who depended on this platform to earn
679
00:22:17,127 --> 00:22:17,468
Ben: a living.
680
00:22:18,210 --> 00:22:20,363
Ben: And so there's like and all of a sudden you
681
00:22:20,383 --> 00:22:22,321
Ben: have a group of people that are mad, and
682
00:22:22,882 --> 00:22:25,711
Ben: that's when ideas really start floating out.
683
00:22:26,220 --> 00:22:28,163
Ben: So all of a sudden I was like look like,
684
00:22:30,368 --> 00:22:33,595
Ben: this is bad, we're losing this platform, we
685
00:22:33,615 --> 00:22:34,497
Ben: should just build our own.
686
00:22:34,537 --> 00:22:35,967
Ben: And at first they're like I don't know.
687
00:22:36,248 --> 00:22:39,836
Ben: But then we start talking about it and we
688
00:22:39,856 --> 00:22:41,507
Ben: start thinking about what are the problems
689
00:22:41,587 --> 00:22:42,850
Ben: with the existing models?
690
00:22:43,171 --> 00:22:46,298
Ben: What is actually wrong with the status quo?
691
00:22:48,589 --> 00:22:50,292
Ben: Why is Upwork had already been merged by
692
00:22:50,332 --> 00:22:50,512
Ben: then.
693
00:22:50,552 --> 00:22:52,055
Ben: It's like is upwork not great?
694
00:22:52,135 --> 00:22:53,117
Ben: Like, why is?
695
00:22:53,758 --> 00:22:56,268
Ben: Why was crew like good but not amazing?
696
00:22:56,589 --> 00:22:57,751
Ben: You know, like what were the things that
697
00:22:57,771 --> 00:22:58,353
Ben: were missing?
698
00:22:58,734 --> 00:23:02,228
Ben: And I think kind of the initial, kind of
699
00:23:02,348 --> 00:23:04,833
Ben: aha moment was seeing robin hood, if you
700
00:23:04,873 --> 00:23:07,719
Ben: remember, like spitting out and they had
701
00:23:07,805 --> 00:23:08,867
Ben: robin hood and cash app.
702
00:23:09,127 --> 00:23:10,869
Kyle: Both, I would say, were the and and
703
00:23:10,889 --> 00:23:11,450
Kyle: coinbase.
704
00:23:11,550 --> 00:23:16,177
Kyle: Were this like it, was this trio of UI UX
705
00:23:16,437 --> 00:23:19,642
Kyle: that basically made complex simple, which
706
00:23:19,722 --> 00:23:20,763
Kyle: was brilliant.
707
00:23:21,544 --> 00:23:23,611
Ben: Yeah, exactly Like the design was on point.
708
00:23:23,705 --> 00:23:25,153
Ben: There was like these new kind of fintech
709
00:23:25,173 --> 00:23:27,405
Ben: models they were trying to go after.
710
00:23:27,726 --> 00:23:30,030
Ben: But the thing with Robinhood that really
711
00:23:30,090 --> 00:23:33,497
Ben: really stood out is I never really knew
712
00:23:33,557 --> 00:23:34,779
Ben: anything about stocks.
713
00:23:35,566 --> 00:23:38,172
Ben: I never really knew anything about you know
714
00:23:38,312 --> 00:23:40,477
Ben: what it means to build a portfolio?
715
00:23:40,537 --> 00:23:42,148
Ben: Right, I was just like too young and like I
716
00:23:42,168 --> 00:23:43,431
Ben: just didn't really think about those
717
00:23:44,153 --> 00:23:45,556
Ben: concepts at all.
718
00:23:45,597 --> 00:23:47,889
Ben: But all of a sudden they're like oh zero,
719
00:23:47,950 --> 00:23:49,894
Ben: commission trading platform.
720
00:23:49,914 --> 00:23:51,458
Ben: I'm like wait, what do you mean?
721
00:23:51,498 --> 00:23:54,410
Ben: Like what's the alternative?
722
00:23:54,450 --> 00:23:55,652
Ben: Is there like commission on the other, on
723
00:23:55,672 --> 00:23:59,599
Ben: the other thing, except you have to pay for
724
00:23:59,619 --> 00:24:01,369
Ben: this yeah, it's like how is it okay?
725
00:24:01,389 --> 00:24:02,131
Ben: so how does this work?
726
00:24:02,151 --> 00:24:04,597
Ben: So you're okay, so you're democratizing
727
00:24:05,627 --> 00:24:08,853
Ben: access to financial products and
728
00:24:08,934 --> 00:24:10,677
Ben: investments and like, and it's commission
729
00:24:10,697 --> 00:24:10,898
Ben: free.
730
00:24:10,918 --> 00:24:12,547
Ben: And I was like, whoa, then they had this
731
00:24:12,607 --> 00:24:14,251
Ben: crazy wait list and so, like, I joined the
732
00:24:14,271 --> 00:24:15,414
Ben: wait list and then they had this cool
733
00:24:15,474 --> 00:24:16,797
Ben: virality mechanic where I could invite
734
00:24:17,085 --> 00:24:18,870
Ben: others and then I'd move up and down.
735
00:24:18,930 --> 00:24:20,414
Ben: I was like, okay, that's cool.
736
00:24:20,454 --> 00:24:23,387
Ben: I was like, if they can do this for stock
737
00:24:23,447 --> 00:24:27,192
Ben: trading, I can obviously do this for this
738
00:24:27,292 --> 00:24:28,193
Ben: new type of network.
739
00:24:29,255 --> 00:24:29,916
Ben: And I thought deeper.
740
00:24:29,936 --> 00:24:30,616
Ben: I was like, wait a second.
741
00:24:31,778 --> 00:24:34,441
Ben: All the problems that I've had with Elance
742
00:24:42,125 --> 00:24:43,109
Ben: Odesk Crew were around this idea of this
743
00:24:43,129 --> 00:24:43,431
Ben: commission fee.
744
00:24:43,471 --> 00:24:44,334
Ben: Because you know how knowledge work is.
745
00:24:44,375 --> 00:24:45,298
Ben: If you were to hire me to build something
746
00:24:45,319 --> 00:24:46,202
Ben: for you, we're going to have so many
747
00:24:46,263 --> 00:24:46,845
Ben: conversations.
748
00:24:47,505 --> 00:24:49,514
Ben: I need to learn your case, your preferences.
749
00:24:50,056 --> 00:24:51,743
Ben: I need to learn who you are as a person.
750
00:24:51,804 --> 00:24:53,630
Ben: I probably need to know that your son likes
751
00:24:53,690 --> 00:24:54,272
Ben: to play farm simulator games.
752
00:24:54,292 --> 00:24:55,175
Ben: I need to learn who you are as a person.
753
00:24:55,195 --> 00:24:56,158
Ben: I probably need to know that your son likes
754
00:24:56,178 --> 00:24:57,041
Ben: to you know, like play farm simulator games,
755
00:24:57,061 --> 00:24:57,142
Ben: like.
756
00:24:57,162 --> 00:24:58,606
Ben: I need to know these things because we need
757
00:24:58,626 --> 00:25:00,109
Ben: to build trust Right.
758
00:25:00,210 --> 00:25:02,896
Ben: And so, like, one of the biggest problems
759
00:25:02,936 --> 00:25:04,907
Ben: that I had with all these platforms was
760
00:25:04,927 --> 00:25:06,832
Ben: like I would build this trust and I would
761
00:25:07,053 --> 00:25:08,837
Ben: really start caring about the people I'd
762
00:25:08,885 --> 00:25:09,266
Ben: work with.
763
00:25:09,906 --> 00:25:11,489
Ben: It's it's human nature right, you start to
764
00:25:11,549 --> 00:25:13,071
Ben: care about the person on the other side.
765
00:25:13,131 --> 00:25:14,433
Ben: It's not like, right, you start to care
766
00:25:14,453 --> 00:25:15,494
Ben: about the person on the other side.
767
00:25:15,534 --> 00:25:16,876
Ben: It's not like some commoditized thing.
768
00:25:16,996 --> 00:25:17,617
Ben: It's very different.
769
00:25:17,677 --> 00:25:19,560
Ben: It's differentiated service, right, totally.
770
00:25:24,666 --> 00:25:25,791
Ben: And so when you start to care about someone,
771
00:25:25,811 --> 00:25:26,595
Ben: all of a sudden you start to care about
772
00:25:26,616 --> 00:25:26,937
Ben: their conditions.
773
00:25:26,957 --> 00:25:27,781
Ben: You start to care about your conditions,
774
00:25:27,801 --> 00:25:29,107
Ben: and then the moment you realize you're
775
00:25:29,147 --> 00:25:32,196
Ben: paying someone and 20% of the money that
776
00:25:32,216 --> 00:25:34,483
Ben: you're paying them gets taken by the
777
00:25:34,523 --> 00:25:36,551
Ben: platform, you're like, oh wait, this person
778
00:25:36,591 --> 00:25:38,920
Ben: I care about is now losing their money
779
00:25:39,241 --> 00:25:40,846
Ben: because I'm paying them through this thing,
780
00:25:41,467 --> 00:25:43,432
Ben: and so the thing that connected you is no
781
00:25:43,492 --> 00:25:45,276
Ben: longer seen in this.
782
00:25:45,316 --> 00:25:47,246
Ben: Like, oh, thank you for connecting us.
783
00:25:47,306 --> 00:25:49,031
Ben: It's now saying like, hey, you're rent
784
00:25:49,051 --> 00:25:49,372
Ben: seeking.
785
00:25:49,953 --> 00:25:51,818
Ben: You are a parasite on this relationship
786
00:25:56,685 --> 00:25:56,906
Ben: seeking.
787
00:25:56,926 --> 00:25:57,788
Kyle: You are a sharestite on this relationship
788
00:25:57,808 --> 00:25:58,631
Kyle: right and and and a percentage of the
789
00:25:58,651 --> 00:25:59,534
Kyle: people you work with the second or third
790
00:25:59,554 --> 00:26:01,239
Kyle: time are like do you mind if we just like?
791
00:26:01,299 --> 00:26:02,606
Kyle: Can we just not do that so that?
792
00:26:02,686 --> 00:26:03,930
Kyle: I don't, you know what I mean and you're
793
00:26:03,970 --> 00:26:04,994
Kyle: like, wait a second, wait a second.
794
00:26:05,054 --> 00:26:07,629
Kyle: Like this should this should facilitate
795
00:26:07,690 --> 00:26:09,995
Kyle: this, uh, collaboration?
796
00:26:10,155 --> 00:26:11,678
Kyle: It shouldn't be something where you're like,
797
00:26:12,046 --> 00:26:14,210
Kyle: can we just not so that I can, like, keep
798
00:26:14,250 --> 00:26:15,733
Kyle: my money um?
799
00:26:16,274 --> 00:26:17,616
Ben: and you care about that person, right?
800
00:26:17,636 --> 00:26:18,939
Ben: You don't want them to lose money.
801
00:26:18,959 --> 00:26:20,309
Ben: You want them like you learn about their
802
00:26:20,349 --> 00:26:23,242
Ben: family, you learn about their experience,
803
00:26:23,262 --> 00:26:24,045
Ben: their lived experience.
804
00:26:24,065 --> 00:26:25,970
Kyle: You're like, wait, this is a human, this is
805
00:26:26,050 --> 00:26:28,236
Kyle: not a yeah product, they'd be some part of
806
00:26:28,256 --> 00:26:29,872
Kyle: the team, like, especially when you build
807
00:26:29,912 --> 00:26:31,581
Kyle: something, and especially from scratch, and
808
00:26:31,601 --> 00:26:32,948
Kyle: you start working with someone and they
809
00:26:32,988 --> 00:26:35,154
Kyle: sort of become part of the team, then it
810
00:26:35,195 --> 00:26:37,429
Kyle: sort of becomes if it becomes a bit of a
811
00:26:37,529 --> 00:26:38,090
Kyle: barrier.
812
00:26:38,331 --> 00:26:41,017
Kyle: That you're, that, you're like, you know,
813
00:26:41,165 --> 00:26:42,591
Kyle: and I've also felt it too, where some of
814
00:26:42,632 --> 00:26:44,734
Kyle: these I get the idea of safety, where it's
815
00:26:44,754 --> 00:26:46,805
Kyle: like don't communicate off the platform,
816
00:26:47,026 --> 00:26:49,694
Kyle: but also like that's not, that's not going
817
00:26:49,714 --> 00:26:49,975
Kyle: to work.
818
00:26:50,085 --> 00:26:52,354
Kyle: I need to talk to this person like a lot
819
00:26:56,365 --> 00:26:59,251
Kyle: and so like it does become that barrier,
820
00:26:59,292 --> 00:26:59,412
Kyle: right?
821
00:26:59,432 --> 00:27:01,055
Ben: So, exactly Like, these are humans, right,
822
00:27:01,075 --> 00:27:02,719
Ben: they're not just some like resource that
823
00:27:02,745 --> 00:27:04,210
Ben: you're just like oh, let me press this
824
00:27:04,310 --> 00:27:06,598
Ben: button Right, you need to add them to Slack,
825
00:27:06,618 --> 00:27:08,028
Ben: you need to add them to email, to your
826
00:27:08,088 --> 00:27:09,954
Ben: Dropbox, to your Google Drive, whatever.
827
00:27:10,014 --> 00:27:12,047
Ben: Like, there's so many points where, like,
828
00:27:12,067 --> 00:27:13,911
Ben: you have to really embed yourself with them
829
00:27:13,952 --> 00:27:14,613
Ben: and vice versa.
830
00:27:14,693 --> 00:27:17,740
Ben: And so, after week one, I would have people
831
00:27:17,800 --> 00:27:20,446
Ben: on Elance and Odesk saying, because we were
832
00:27:20,486 --> 00:27:21,789
Ben: using Skype back then, I'm sure you
833
00:27:21,809 --> 00:27:24,356
Ben: remember that, can we just go to PayPal?
834
00:27:24,436 --> 00:27:25,646
Ben: I can't afford this.
835
00:27:25,666 --> 00:27:26,789
Ben: Can we split the fees?
836
00:27:26,809 --> 00:27:27,891
Ben: And I'm just right.
837
00:27:28,753 --> 00:27:30,437
Ben: I'm like why is this friction?
838
00:27:30,477 --> 00:27:31,346
Ben: Why is this happening?
839
00:27:31,366 --> 00:27:32,550
Ben: And I was like, okay, I get it, because
840
00:27:32,590 --> 00:27:34,174
Ben: this platform is the only way, this is the
841
00:27:34,215 --> 00:27:34,816
Ben: only way to do this.
842
00:27:34,945 --> 00:27:36,251
Ben: Like there's no other way to do this.
843
00:27:37,085 --> 00:27:38,311
Ben: The internet starts maturing.
844
00:27:38,846 --> 00:27:40,446
Ben: All of a sudden, you have Twitter, you have
845
00:27:40,507 --> 00:27:44,432
Ben: LinkedIn, you have email, you have WhatsApp,
846
00:27:44,512 --> 00:27:46,669
Ben: you have PayPal, you have Stripe, you have
847
00:27:46,769 --> 00:27:49,106
Ben: Wise, you have Venmo, and it's like wait a
848
00:27:49,146 --> 00:27:49,346
Ben: second.
849
00:27:49,366 --> 00:27:52,011
Ben: You have DocuSign, right, like, yeah, your
850
00:27:52,051 --> 00:27:52,873
Ben: portfolio sites.
851
00:27:52,953 --> 00:27:54,115
Ben: Like all of a sudden, you're like wait a
852
00:27:54,155 --> 00:27:54,716
Ben: second, okay.
853
00:27:54,776 --> 00:27:56,579
Ben: Like did I really like?
854
00:27:56,620 --> 00:27:57,902
Ben: Okay, I discovered this person on this
855
00:27:57,942 --> 00:28:00,491
Ben: platform, but there is no way I'm keeping
856
00:28:00,531 --> 00:28:02,879
Ben: it there and like, when you reverse, near
857
00:28:02,939 --> 00:28:05,346
Ben: that, you look at all the product decisions
858
00:28:05,446 --> 00:28:09,193
Ben: a company has to make in order to keep that
859
00:28:09,253 --> 00:28:12,559
Ben: model, so like they're 100% incentivized to
860
00:28:12,625 --> 00:28:15,374
Ben: make the client and the freelancer connect
861
00:28:15,434 --> 00:28:16,828
Ben: and transact and that's it.
862
00:28:17,028 --> 00:28:19,573
Ben: Anything that gets in the way they create,
863
00:28:20,555 --> 00:28:22,365
Ben: move around, they'll penalize you for
864
00:28:22,426 --> 00:28:22,927
Ben: breaking.
865
00:28:23,468 --> 00:28:27,038
Ben: Yeah, like they won't create a win-win
866
00:28:27,078 --> 00:28:27,559
Ben: experience.
867
00:28:27,620 --> 00:28:29,665
Ben: And so I was like, okay, this is obvious.
868
00:28:29,886 --> 00:28:31,169
Ben: There's, this is clearly going to be
869
00:28:31,249 --> 00:28:31,690
Ben: massive.
870
00:28:31,811 --> 00:28:33,776
Ben: Everyone's going to work in this capacity
871
00:28:33,836 --> 00:28:34,406
Ben: in some way.
872
00:28:35,548 --> 00:28:38,333
Kyle: Yeah, also, I will say that the old model
873
00:28:38,373 --> 00:28:39,856
Kyle: feels like a commodity.
874
00:28:40,016 --> 00:28:42,047
Kyle: That is also the same to me as Yelp.
875
00:28:42,528 --> 00:28:44,292
Kyle: When I go to Yelp and I look at restaurants,
876
00:28:44,352 --> 00:28:46,518
Kyle: right, everything is 3.8 stars.
877
00:28:46,825 --> 00:28:48,109
Kyle: Like is everything terrible?
878
00:28:48,571 --> 00:28:50,337
Kyle: And it's like, and so, going through that,
879
00:28:50,397 --> 00:28:53,595
Kyle: like we found 108 results for you, and
880
00:28:53,615 --> 00:28:55,347
Kyle: you're like going through and you're really
881
00:28:55,387 --> 00:28:57,513
Kyle: only looking for the people with 4.9 stars,
882
00:28:57,593 --> 00:29:00,869
Kyle: because anything below that, I mean, and it
883
00:29:00,889 --> 00:29:04,056
Kyle: just becomes this it's much more about like
884
00:29:04,136 --> 00:29:06,168
Kyle: how, how cheaply can I get it and how quick
885
00:29:06,188 --> 00:29:08,093
Kyle: can I get it, and and someone's willing to
886
00:29:08,153 --> 00:29:09,965
Kyle: do it for $4 or whatever.
887
00:29:10,366 --> 00:29:12,131
Kyle: And you sort of get into this and then it
888
00:29:12,171 --> 00:29:13,856
Kyle: just becomes lowest common denominator.
889
00:29:15,145 --> 00:29:16,789
Ben: And that almost never works out.
890
00:29:17,250 --> 00:29:19,456
Ben: If you've done any type of high-end project
891
00:29:19,656 --> 00:29:21,409
Ben: and I know you've done probably hundreds
892
00:29:21,930 --> 00:29:23,294
Ben: that almost never works out.
893
00:29:23,435 --> 00:29:26,704
Ben: You never can really hire the cheapest
894
00:29:26,744 --> 00:29:28,288
Ben: person because it doesn't work for them.
895
00:29:28,770 --> 00:29:30,875
Ben: They're desperate and they're really just
896
00:29:30,935 --> 00:29:33,148
Ben: trying to get any type of project.
897
00:29:34,070 --> 00:29:35,133
Kyle: Or you have to become good at it.
898
00:29:35,253 --> 00:29:37,157
Kyle: I've been doing it for 20 years, so I've
899
00:29:37,197 --> 00:29:38,928
Kyle: gotten really, really, really good.
900
00:29:39,249 --> 00:29:41,716
Kyle: But then I step back and think I have to
901
00:29:41,796 --> 00:29:46,548
Kyle: get good at sourcing and looking and trying
902
00:29:46,569 --> 00:29:48,453
Kyle: and all this sort of stuff, versus being
903
00:29:48,533 --> 00:29:49,475
Kyle: able to just like.
904
00:29:49,756 --> 00:29:50,918
Kyle: Let's get right to the project.
905
00:29:51,745 --> 00:29:53,973
Ben: Exactly, and so you still have to build the
906
00:29:54,013 --> 00:29:54,334
Ben: trust.
907
00:29:55,006 --> 00:29:57,411
Ben: There's still all this other work that you
908
00:29:57,431 --> 00:30:01,119
Ben: have to put in to make this thing succeed,
909
00:30:01,605 --> 00:30:04,935
Ben: and so, ultimately, it becomes no longer
910
00:30:04,995 --> 00:30:05,737
Ben: value additive.
911
00:30:06,065 --> 00:30:07,872
Ben: The matching no longer becomes value
912
00:30:07,973 --> 00:30:08,314
Ben: additive.
913
00:30:08,785 --> 00:30:10,391
Ben: You kind of might be net negative.
914
00:30:10,431 --> 00:30:10,993
Ben: At the end of it.
915
00:30:11,526 --> 00:30:12,928
Ben: You take out the commission fees and the
916
00:30:12,988 --> 00:30:15,612
Ben: friction and the weird guardrails that they
917
00:30:15,672 --> 00:30:17,095
Ben: put on the interaction.
918
00:30:17,135 --> 00:30:21,590
Ben: And so what would a network that was
919
00:30:21,691 --> 00:30:23,297
Ben: vertically integrated with payments,
920
00:30:23,338 --> 00:30:24,643
Ben: contracts, all the things you needed to
921
00:30:24,683 --> 00:30:28,533
Ben: collaborate with identity, and what if it
922
00:30:28,553 --> 00:30:29,315
Ben: was commission free?
923
00:30:29,335 --> 00:30:30,137
Ben: What would that look like?
924
00:30:30,177 --> 00:30:32,107
Ben: And that was the question that we asked,
925
00:30:32,168 --> 00:30:35,293
Ben: and I was like, wow, I told that vision to.
926
00:30:35,613 --> 00:30:37,877
Ben: They were like you're stupid, like that's a
927
00:30:37,937 --> 00:30:40,570
Ben: horrible idea, like how are you?
928
00:30:40,731 --> 00:30:41,896
Ben: How are you going to make money?
929
00:30:41,976 --> 00:30:43,623
Ben: You think you're just going to reinvent the
930
00:30:43,663 --> 00:30:44,647
Ben: marketplace model.
931
00:30:45,730 --> 00:30:46,533
Kyle: I love these.
932
00:30:46,793 --> 00:30:48,779
Kyle: I love these point of views that are like I
933
00:30:48,860 --> 00:30:51,086
Kyle: cannot envision anything except for what
934
00:30:51,126 --> 00:30:54,394
Kyle: exists right now it's, it was, it was so.
935
00:30:55,216 --> 00:30:56,587
Ben: I mean, honestly, it was hard, it was hard
936
00:30:56,628 --> 00:30:57,631
Ben: to hear, right, I'm like cause.
937
00:30:57,671 --> 00:31:00,286
Ben: I'm like so excited, I'm like this is going
938
00:31:00,306 --> 00:31:00,988
Ben: to change everything.
939
00:31:01,028 --> 00:31:02,132
Ben: Like this is like something I could
940
00:31:02,152 --> 00:31:04,308
Ben: dedicate my life to, like I've worked this
941
00:31:04,368 --> 00:31:05,751
Ben: way, I've hired this way, I've lived
942
00:31:05,791 --> 00:31:06,192
Ben: through this.
943
00:31:06,272 --> 00:31:09,486
Ben: Like I can feel some type of validation
944
00:31:09,546 --> 00:31:09,906
Ben: from this.
945
00:31:09,946 --> 00:31:11,309
Ben: And it kind of goes back to something
946
00:31:11,369 --> 00:31:13,712
Ben: deeper which is similar to you when you got
947
00:31:13,732 --> 00:31:15,996
Ben: your first web design project right.
948
00:31:16,697 --> 00:31:18,259
Ben: I had a similar experience where I got my
949
00:31:18,420 --> 00:31:20,812
Ben: first project, as I think it was like a
950
00:31:20,833 --> 00:31:21,836
Ben: WordPress project.
951
00:31:22,298 --> 00:31:24,908
Kyle: And I oh my gosh, yeah, a deep in the
952
00:31:24,928 --> 00:31:25,430
Kyle: plugins.
953
00:31:26,385 --> 00:31:27,487
Kyle: Yeah, oh my God, yeah.
954
00:31:28,428 --> 00:31:30,231
Ben: That's crazy to see that ecosystem and like
955
00:31:30,251 --> 00:31:33,016
Ben: how it's kind of evolved and, yeah, uh,
956
00:31:33,136 --> 00:31:33,697
Ben: denatured.
957
00:31:33,817 --> 00:31:37,870
Ben: But I I'd say, like you know, so I'm this
958
00:31:38,131 --> 00:31:40,478
Ben: bedroom producer living in brooklyn, super
959
00:31:40,498 --> 00:31:42,724
Ben: poor, like broke, paycheck to paycheck,
960
00:31:42,764 --> 00:31:45,551
Ben: barely scraping by negative you know
961
00:31:45,591 --> 00:31:47,535
Ben: account balances at the end of the month to
962
00:31:47,575 --> 00:31:49,808
Ben: pay my rent in, like my tiny room that has
963
00:31:49,848 --> 00:31:51,413
Ben: paper thin walls and the heat doesn't
964
00:31:51,433 --> 00:31:53,607
Ben: really work, and just like truly slumming
965
00:31:53,667 --> 00:31:56,173
Ben: it in new york, like working for sony
966
00:31:56,213 --> 00:31:57,636
Ben: making like I think it was like 2 000
967
00:31:57,676 --> 00:31:58,939
Ben: british pounds a month.
968
00:32:00,429 --> 00:32:01,733
Ben: So like I think at the time maybe it was a
969
00:32:01,773 --> 00:32:03,096
Ben: better exchange rate, but still that's
970
00:32:03,365 --> 00:32:04,167
Ben: nothing for new york.
971
00:32:04,548 --> 00:32:07,293
Ben: Yeah, right, all this all of a sudden I get
972
00:32:07,313 --> 00:32:10,819
Ben: this excuse me, wordpress project.
973
00:32:11,486 --> 00:32:13,451
Ben: It was like two thousand dollars and I
974
00:32:13,471 --> 00:32:16,778
Ben: could do it in one day and I was like holy
975
00:32:16,838 --> 00:32:19,690
Ben: shit, totally, for the first time in my
976
00:32:19,771 --> 00:32:22,779
Ben: life I felt like validated to where, like,
977
00:32:22,839 --> 00:32:24,789
Ben: this person needs my expertise.
978
00:32:24,970 --> 00:32:26,135
Ben: I'm a college dropout.
979
00:32:26,456 --> 00:32:27,722
Ben: I'm just like creative type which
980
00:32:27,742 --> 00:32:28,746
Ben: everyone's skeptical of.
981
00:32:28,766 --> 00:32:29,349
Ben: Let's be real.
982
00:32:29,751 --> 00:32:30,735
Ben: I live in Brooklyn.
983
00:32:30,816 --> 00:32:31,941
Ben: Everyone's skeptical of that.
984
00:32:31,981 --> 00:32:33,667
Ben: At the time at least, they're like what are
985
00:32:33,687 --> 00:32:34,610
Ben: you doing with your life?
986
00:32:34,731 --> 00:32:35,934
Ben: I didn't really have a lot of good answers
987
00:32:35,974 --> 00:32:36,255
Ben: for that.
988
00:32:38,545 --> 00:32:41,091
Ben: Whoa, I made $2,000 in one day.
989
00:32:41,693 --> 00:32:42,515
Ben: I cracked the code.
990
00:32:42,595 --> 00:32:45,127
Ben: Not only did I feel validated, I realized
991
00:32:45,147 --> 00:32:47,213
Ben: that I could upskill and continue to
992
00:32:47,293 --> 00:32:49,766
Ben: upskill, refine my expertise, and I could
993
00:32:49,806 --> 00:32:51,351
Ben: control my earning potential.
994
00:32:52,014 --> 00:32:52,395
Kyle: And that was-.
995
00:32:52,485 --> 00:32:53,896
Kyle: You cracked the door, you pulled back the
996
00:32:53,916 --> 00:32:54,843
Kyle: crack the door on on you.
997
00:32:54,984 --> 00:32:56,752
Kyle: You, you like, pulled back the curtain and
998
00:32:56,793 --> 00:32:58,520
Kyle: you look back and you went like there's a
999
00:32:58,601 --> 00:33:01,529
Kyle: whole other reality that you can sort of
1000
00:33:01,609 --> 00:33:02,251
Kyle: get into.
1001
00:33:02,812 --> 00:33:05,197
Kyle: That's out of that linear sort of like you,
1002
00:33:05,277 --> 00:33:07,729
Kyle: you better work your way out the chain,
1003
00:33:08,090 --> 00:33:10,616
Kyle: totally so, like fast forward, right, like
1004
00:33:10,776 --> 00:33:11,077
Kyle: whatever.
1005
00:33:11,117 --> 00:33:12,626
Ben: that seven or eight years when I'm working
1006
00:33:12,686 --> 00:33:15,130
Ben: on Contra this is a deeply personal thing
1007
00:33:15,670 --> 00:33:17,793
Ben: Like this isn't some like oh, I have this
1008
00:33:17,813 --> 00:33:19,135
Ben: like good idea, I whiteboard it.
1009
00:33:19,215 --> 00:33:20,817
Ben: It's like no, like this is where I first
1010
00:33:20,877 --> 00:33:23,641
Ben: found like meaning and value personally.
1011
00:33:36,285 --> 00:33:37,008
Ben: Same experience, right.
1012
00:33:37,028 --> 00:33:38,053
Ben: Whoever it is this young person, whoever in
1013
00:33:38,073 --> 00:33:38,896
Ben: the world who has like a chip on their
1014
00:33:38,916 --> 00:33:39,901
Ben: shoulder because they're like, yeah, you
1015
00:33:39,921 --> 00:33:40,804
Ben: know, maybe I'm just not that good, but all
1016
00:33:40,824 --> 00:33:43,050
Ben: of a sudden they get the door cracks open
1017
00:33:43,070 --> 00:33:45,014
Ben: and they put their foot in, they find
1018
00:33:45,054 --> 00:33:45,535
Ben: success.
1019
00:33:45,936 --> 00:33:47,486
Ben: Boom, their world changes.
1020
00:33:47,726 --> 00:33:50,671
Ben: Right, that's going to happen to a lot of
1021
00:33:50,731 --> 00:33:52,975
Ben: people globally.
1022
00:33:53,055 --> 00:33:55,520
Ben: The tide is truly rising.
1023
00:33:56,646 --> 00:33:58,272
Ben: We're seeing that with all these new tools
1024
00:33:58,312 --> 00:34:00,932
Ben: like Framer you called it Webflow, spline,
1025
00:34:01,012 --> 00:34:04,194
Ben: rive, all these new means of creativity
1026
00:34:05,286 --> 00:34:06,350
Ben: People can monetize that.
1027
00:34:06,370 --> 00:34:07,274
Ben: There's value there.
1028
00:34:07,767 --> 00:34:09,962
Ben: Your creativity is now becoming even more
1029
00:34:10,023 --> 00:34:10,325
Ben: valuable.
1030
00:34:11,268 --> 00:34:12,794
Ben: When it came to building this ecosystem,
1031
00:34:12,905 --> 00:34:15,390
Ben: it's like what if we made a product that
1032
00:34:15,430 --> 00:34:18,256
Ben: was win-win, where there was stored value
1033
00:34:18,316 --> 00:34:20,567
Ben: for every project you did, but we didn't
1034
00:34:20,948 --> 00:34:22,853
Ben: take a commission and there was stored
1035
00:34:22,893 --> 00:34:24,906
Ben: value for every time a client hired you on
1036
00:34:24,926 --> 00:34:26,173
Ben: the client side because they could build
1037
00:34:26,193 --> 00:34:27,963
Ben: their network, and we didn't take a
1038
00:34:28,003 --> 00:34:30,469
Ben: commission and we only monetized through
1039
00:34:30,549 --> 00:34:32,893
Ben: value, additive services, so things, so
1040
00:34:32,953 --> 00:34:36,159
Ben: things, value on top of that initial core
1041
00:34:36,225 --> 00:34:36,927
Ben: transaction.
1042
00:34:37,328 --> 00:34:38,310
Ben: That's where we make our money.
1043
00:34:38,370 --> 00:34:40,416
Ben: And like that was the kind of like aha
1044
00:34:40,456 --> 00:34:42,348
Ben: moment and all of a sudden it became like
1045
00:34:42,488 --> 00:34:45,255
Ben: less of like a business idea and more of
1046
00:34:45,295 --> 00:34:46,947
Ben: like this mission, where it's like there's
1047
00:34:46,987 --> 00:34:50,174
Ben: gotta be like a better, like, come on, like
1048
00:34:50,254 --> 00:34:50,816
Ben: what are we doing?
1049
00:34:50,836 --> 00:34:53,229
Ben: We're not, this is not ebay, humans are not
1050
00:34:53,350 --> 00:34:55,906
Ben: resources, we're not commodities Right, so
1051
00:34:55,946 --> 00:34:57,372
Ben: like there's got to be a better way.
1052
00:34:58,850 --> 00:35:00,094
Ben: And so a lot of naysayers, right.
1053
00:35:00,145 --> 00:35:01,571
Ben: Like no one really believed in the vision.
1054
00:35:01,825 --> 00:35:03,665
Ben: Everyone was like this is so dumb, like
1055
00:35:03,726 --> 00:35:05,613
Ben: just like people ignoring me during pitch
1056
00:35:05,633 --> 00:35:05,994
Ben: meetings.
1057
00:35:14,105 --> 00:35:14,888
Kyle: Like just like flipping, like no, you
1058
00:35:14,908 --> 00:35:15,772
Kyle: whatever, like just like get out, oh my
1059
00:35:15,792 --> 00:35:16,113
Kyle: gosh, yeah, I've.
1060
00:35:16,153 --> 00:35:17,458
Kyle: I've so similar like and I love that that
1061
00:35:17,478 --> 00:35:18,924
Kyle: you know, and hearing that you've been
1062
00:35:18,944 --> 00:35:20,468
Kyle: through that same process where, like I'm
1063
00:35:20,528 --> 00:35:22,613
Kyle: you know I'm only we we only started
1064
00:35:22,634 --> 00:35:23,396
Kyle: building in April.
1065
00:35:23,596 --> 00:35:25,790
Kyle: So I mean I you know I'm I'm still young in
1066
00:35:25,810 --> 00:35:27,274
Kyle: the process, but it's one of those things
1067
00:35:27,334 --> 00:35:38,566
Kyle: where I can, I can feel it in my bones.
1068
00:35:38,586 --> 00:35:38,987
Kyle: I can see the future.
1069
00:35:39,007 --> 00:35:39,848
Kyle: I know where content creation will turn to
1070
00:35:39,868 --> 00:35:41,672
Kyle: curation and and we are over platforms and
1071
00:35:41,732 --> 00:35:44,216
Kyle: if you can and if you can share in a
1072
00:35:44,296 --> 00:35:48,610
Kyle: horizontal way your favorite stuff, it's
1073
00:35:48,870 --> 00:35:51,576
Kyle: just going to, it's going to be this thing.
1074
00:35:52,157 --> 00:35:54,170
Kyle: But right now, when you start talking about
1075
00:35:54,231 --> 00:35:57,172
Kyle: that and people go, why don't you just make
1076
00:35:57,212 --> 00:35:59,016
Kyle: another restaurant recommendation app or
1077
00:35:59,056 --> 00:35:59,337
Kyle: whatever?
1078
00:35:59,357 --> 00:36:01,093
Kyle: And I'm like, no, you just want to flip the
1079
00:36:01,133 --> 00:36:01,394
Kyle: table.
1080
00:36:01,696 --> 00:36:02,902
Kyle: No, I'm not going to make a restaurant
1081
00:36:02,922 --> 00:36:05,590
Kyle: recommendation app and, like you know, but
1082
00:36:05,630 --> 00:36:06,191
Kyle: it's so it's.
1083
00:36:06,352 --> 00:36:08,257
Kyle: It's also good for me to hear that you know
1084
00:36:08,397 --> 00:36:10,878
Kyle: you've you know, sorry for your pain, but
1085
00:36:10,958 --> 00:36:12,899
Kyle: like it's good for me to hear you going
1086
00:36:12,919 --> 00:36:15,100
Kyle: through that, and then obviously you know
1087
00:36:15,560 --> 00:36:16,941
Kyle: being where you're at now, which is, I
1088
00:36:17,081 --> 00:36:18,442
Kyle: think you're just going to like, eat this
1089
00:36:18,482 --> 00:36:21,203
Kyle: market up with you know, with such goodness,
1090
00:36:21,903 --> 00:36:22,384
Kyle: we'll see.
1091
00:36:22,565 --> 00:36:24,767
Ben: But like to your point, like I feel like
1092
00:36:24,967 --> 00:36:27,049
Ben: everyone has to go through this kind of
1093
00:36:27,129 --> 00:36:27,389
Ben: like.
1094
00:36:28,732 --> 00:36:30,739
Ben: You know, when you're trying to bring this,
1095
00:36:31,112 --> 00:36:32,410
Ben: you're trying to bring water to the village
1096
00:36:32,430 --> 00:36:34,678
Ben: and everyone's like, eh, I don't like that.
1097
00:36:35,513 --> 00:36:36,970
Kyle: Maybe you could sleep on people's couches
1098
00:36:37,311 --> 00:36:39,714
Kyle: and you could rent it out, or maybe a
1099
00:36:39,754 --> 00:36:41,833
Kyle: stranger can pick you up in a car and take
1100
00:36:41,853 --> 00:36:43,373
Kyle: you somewhere and you're like.
1101
00:36:43,413 --> 00:36:45,560
Kyle: Both of these sound terrible.
1102
00:36:45,670 --> 00:36:47,376
Kyle: These are terrible ideas.
1103
00:36:48,219 --> 00:36:50,652
Ben: Yeah, I mean, it's just, and you know what
1104
00:36:50,993 --> 00:36:51,874
Ben: Like people are going to?
1105
00:36:51,934 --> 00:36:53,797
Ben: They're always going to say that, and even
1106
00:36:53,837 --> 00:36:56,741
Ben: to this day, like people don't believe, and
1107
00:36:56,761 --> 00:36:57,322
Ben: that's fine.
1108
00:36:57,843 --> 00:37:05,511
Ben: But then, along the way, one, there's
1109
00:37:05,531 --> 00:37:06,676
Ben: always that one person who's just like yeah,
1110
00:37:06,696 --> 00:37:07,017
Ben: that's, that's it.
1111
00:37:07,037 --> 00:37:07,780
Ben: That's amazing, like this makes sense.
1112
00:37:07,820 --> 00:37:08,703
Ben: And then that one person turns into two,
1113
00:37:08,723 --> 00:37:10,771
Ben: and that two turns into three, and then the
1114
00:37:10,831 --> 00:37:12,555
Ben: three and so on, right, and all of a sudden
1115
00:37:12,595 --> 00:37:14,460
Ben: you have believers and it just like gives
1116
00:37:14,501 --> 00:37:16,747
Ben: you more fuel and you're just like maybe
1117
00:37:16,767 --> 00:37:16,907
Ben: this?
1118
00:37:16,967 --> 00:37:19,216
Kyle: is so you're saying, like so we were saying
1119
00:37:19,236 --> 00:37:19,839
Kyle: about naysayers.
1120
00:37:19,879 --> 00:37:20,322
Kyle: Do you feel like?
1121
00:37:20,342 --> 00:37:21,126
Kyle: There are there still?
1122
00:37:21,327 --> 00:37:22,632
Kyle: Are there still people who like don't,
1123
00:37:22,912 --> 00:37:24,877
Kyle: don't get it or don't think it's like, it's
1124
00:37:25,078 --> 00:37:26,962
Kyle: just gonna, it's the thing of course.
1125
00:37:27,163 --> 00:37:31,216
Ben: I think like that is part of the journey
1126
00:37:31,256 --> 00:37:34,381
Ben: and I think it goes from all naysayers to
1127
00:37:34,421 --> 00:37:34,761
Ben: then.
1128
00:37:35,102 --> 00:37:37,685
Ben: You go to this point to where, like, what
1129
00:37:37,730 --> 00:37:40,380
Ben: you're doing doesn't really impact anyone.
1130
00:37:40,470 --> 00:37:42,135
Ben: So you have like your core believers and
1131
00:37:42,175 --> 00:37:43,519
Ben: then so you kind of live in this echo
1132
00:37:43,539 --> 00:37:45,052
Ben: chamber of core believers so it kind of
1133
00:37:45,072 --> 00:37:45,976
Ben: feels like really fun.
1134
00:37:46,711 --> 00:37:47,934
Ben: Then, kind of you go through this like
1135
00:37:48,074 --> 00:37:50,601
Ben: valley of you know despair, like what I
1136
00:37:50,621 --> 00:37:51,932
Ben: like to call the pain cave, when you're
1137
00:37:51,952 --> 00:37:53,616
Ben: like building and like metrics aren't
1138
00:37:53,656 --> 00:37:55,159
Ben: moving and you just said, oh, like is this
1139
00:37:55,219 --> 00:37:55,780
Ben: even right?
1140
00:37:56,181 --> 00:37:56,922
Ben: Do people care?
1141
00:37:57,764 --> 00:37:58,852
Ben: And the reality is people don't care
1142
00:37:58,872 --> 00:37:59,975
Ben: because they have no idea what you're doing.
1143
00:38:00,758 --> 00:38:03,052
Ben: And then once you start to make some
1144
00:38:03,132 --> 00:38:05,620
Ben: progress, that's when the naysayers come
1145
00:38:05,640 --> 00:38:05,860
Ben: back.
1146
00:38:06,382 --> 00:38:08,990
Ben: So once you start seeing metrics like start
1147
00:38:09,070 --> 00:38:11,897
Ben: to inflect, that's when you start making a
1148
00:38:11,957 --> 00:38:12,338
Ben: wave.
1149
00:38:12,859 --> 00:38:14,403
Ben: And then when you start making a wave and
1150
00:38:14,410 --> 00:38:16,278
Ben: you're putting yourself out there, you
1151
00:38:16,298 --> 00:38:17,242
Ben: attract more naysayers.
1152
00:38:17,282 --> 00:38:19,411
Ben: So it's almost like it's never gonna work.
1153
00:38:19,692 --> 00:38:20,514
Kyle: This is never gonna work.
1154
00:38:20,574 --> 00:38:22,038
Kyle: And then what happens is it goes, this
1155
00:38:22,078 --> 00:38:23,142
Kyle: plateau, well, people go.
1156
00:38:23,270 --> 00:38:24,477
Kyle: Well, of course, this is always.
1157
00:38:24,658 --> 00:38:26,086
Kyle: It's like airbnb and uber, right, you just
1158
00:38:26,106 --> 00:38:27,010
Kyle: get to a place where you're like, yeah,
1159
00:38:27,031 --> 00:38:29,736
Kyle: yeah, just grabbing an airbnb, so like it
1160
00:38:29,936 --> 00:38:32,863
Kyle: just becomes the thing, yeah, exactly and,
1161
00:38:32,903 --> 00:38:35,267
Kyle: like I think the hardest part is the is
1162
00:38:35,328 --> 00:38:37,075
Kyle: like that kind of pain, cave, or just no
1163
00:38:37,135 --> 00:38:37,697
Kyle: one even cares.
1164
00:38:37,737 --> 00:38:38,720
Ben: they're like what are you talking about?
1165
00:38:38,760 --> 00:38:40,895
Ben: Like I don't care if this lives or dies,
1166
00:38:40,935 --> 00:38:43,020
Ben: and like that's I think right, you know
1167
00:38:43,100 --> 00:38:44,951
Ben: really really, uh, really tough.
1168
00:38:45,052 --> 00:38:46,635
Ben: But yeah, there's there's always naysayers
1169
00:38:46,655 --> 00:38:50,343
Ben: and I think, ultimately, you know, for us,
1170
00:38:50,851 --> 00:38:59,892
Ben: like 2018, we're ideating 2019, we're
1171
00:38:59,912 --> 00:39:00,594
Ben: conceptualizing, building, creating
1172
00:39:00,614 --> 00:39:01,897
Ben: wireframes, early versions those two years,
1173
00:39:02,558 --> 00:39:03,861
Ben: everyone thought it was a bad idea.
1174
00:39:06,350 --> 00:39:07,914
Kyle: Now, what were you doing during that period?
1175
00:39:07,954 --> 00:39:08,956
Kyle: Were you freelancing?
1176
00:39:08,976 --> 00:39:09,818
Kyle: Were you doing other stuff?
1177
00:39:09,858 --> 00:39:12,643
Kyle: Did you raise to do those two years?
1178
00:39:17,250 --> 00:39:18,152
Ben: Oh, so I was running a small business on
1179
00:39:18,172 --> 00:39:19,294
Ben: the Lower east side of manhattan and that's
1180
00:39:19,314 --> 00:39:19,575
Ben: what ripe was.
1181
00:39:19,595 --> 00:39:20,677
Ben: It was this healthy food, uh, delivery
1182
00:39:20,697 --> 00:39:23,242
Ben: service for offices, and like there's a
1183
00:39:23,282 --> 00:39:25,653
Ben: whole journey there that was totally built
1184
00:39:26,154 --> 00:39:28,739
Ben: with creative partners, independence,
1185
00:39:29,239 --> 00:39:32,093
Ben: freelance, right, and so I kind of had like
1186
00:39:32,597 --> 00:39:34,210
Ben: sharpened my muscle as like a business
1187
00:39:35,051 --> 00:39:38,918
Ben: owner, as a founder, as an operator, and so
1188
00:39:38,938 --> 00:39:43,205
Ben: 2018, 2019, I'm kind of part-time working
1189
00:39:43,245 --> 00:39:43,951
Ben: on this company.
1190
00:39:44,091 --> 00:39:47,238
Ben: It was cashflow positive, so I was able to
1191
00:39:47,558 --> 00:39:50,244
Ben: reinvest some things into different ideas
1192
00:39:51,010 --> 00:39:52,415
Ben: and, along the way, like building that
1193
00:39:52,455 --> 00:39:54,191
Ben: company, I had built these teams where I
1194
00:39:54,232 --> 00:39:56,438
Ben: was producing a lot of internal, a lot of
1195
00:39:56,478 --> 00:39:58,122
Ben: internal software, a lot of custom software.
1196
00:39:58,150 --> 00:39:59,554
Ben: So I also like kind of knew how to like
1197
00:40:00,156 --> 00:40:01,820
Ben: develop products and things like that, even
1198
00:40:01,840 --> 00:40:03,213
Ben: for, like, my own use case and for, like
1199
00:40:03,233 --> 00:40:05,058
Ben: the customers of our customers, because it
1200
00:40:05,079 --> 00:40:05,981
Ben: was a B2B product.
1201
00:40:07,130 --> 00:40:10,898
Ben: And you know, like I was kind of like half
1202
00:40:10,958 --> 00:40:13,803
Ben: in, half out and people were just like this
1203
00:40:13,823 --> 00:40:14,512
Ben: doesn't make any sense.
1204
00:40:14,532 --> 00:40:15,618
Ben: So I'm trying to raise money because I'm
1205
00:40:15,658 --> 00:40:16,140
Ben: like I don't.
1206
00:40:16,663 --> 00:40:18,210
Ben: You know like I, how am I supposed to
1207
00:40:18,311 --> 00:40:20,115
Ben: actually, you know, fund this thing?
1208
00:40:20,236 --> 00:40:21,278
Ben: No, no one was interested.
1209
00:40:21,298 --> 00:40:24,775
Ben: We had a couple angels come in end of 2019
1210
00:40:25,979 --> 00:40:27,804
Ben: and that was like whoa okay.
1211
00:40:27,964 --> 00:40:29,428
Ben: So besides that, it was really just like
1212
00:40:29,488 --> 00:40:30,010
Ben: self-funded.
1213
00:40:30,812 --> 00:40:32,478
Ben: Uh, trying like how to make this thing
1214
00:40:32,518 --> 00:40:36,717
Ben: happen really experimental.
1215
00:40:36,810 --> 00:40:37,955
Kyle: And then what was that first angel like?
1216
00:40:37,995 --> 00:40:40,076
Kyle: That was like wait a second, you see what I
1217
00:40:40,136 --> 00:40:40,317
Kyle: see?
1218
00:40:40,750 --> 00:40:43,099
Kyle: Hold on, play it back to me.
1219
00:40:45,113 --> 00:40:45,414
Kyle: Do you get?
1220
00:40:45,495 --> 00:40:45,696
Kyle: Like?
1221
00:40:45,756 --> 00:40:46,951
Kyle: What was that like so?
1222
00:40:47,753 --> 00:40:50,990
Ben: crazy enough our first angel investor, our
1223
00:40:51,071 --> 00:40:54,280
Ben: first check-in, is also our VP of finance
1224
00:40:54,320 --> 00:40:54,561
Ben: today.
1225
00:40:55,251 --> 00:40:57,325
Kyle: And so amazing that's so good.
1226
00:40:57,727 --> 00:40:58,130
Kyle: One of my best-.
1227
00:40:58,371 --> 00:41:00,238
Kyle: Definitely you're saying definitely got it.
1228
00:41:01,912 --> 00:41:04,497
Ben: He got it so much to the point to where,
1229
00:41:05,560 --> 00:41:07,223
Ben: when I first told him about the idea, I was
1230
00:41:07,243 --> 00:41:09,014
Ben: like, totally like back of the napkin,
1231
00:41:10,297 --> 00:41:11,981
Ben: really, like I'm literally sketching out
1232
00:41:12,021 --> 00:41:12,883
Ben: wireframes, right.
1233
00:41:13,490 --> 00:41:14,674
Ben: He was like, hey, what's your bin mode?
1234
00:41:14,694 --> 00:41:15,255
Ben: I want to invest.
1235
00:41:15,275 --> 00:41:15,717
Ben: I'm like what?
1236
00:41:16,379 --> 00:41:18,353
Ben: Like that's not how this works, Like that's
1237
00:41:18,413 --> 00:41:20,700
Ben: not, like that's not a thing, oh, that's
1238
00:41:20,760 --> 00:41:21,201
Ben: amazing.
1239
00:41:21,710 --> 00:41:24,977
Ben: And I mean he was very successful in his
1240
00:41:25,017 --> 00:41:27,863
Ben: career as like, I think, vc, then turned
1241
00:41:27,903 --> 00:41:30,097
Ben: into like a portfolio manager at like a
1242
00:41:30,137 --> 00:41:40,671
Ben: pretty large hedge fund, so like he had
1243
00:41:40,691 --> 00:41:41,535
Ben: done very well for himself, had always like
1244
00:41:41,555 --> 00:41:42,318
Ben: he went to stanford, but truly self-made
1245
00:41:42,338 --> 00:41:43,061
Ben: like got into stanford, learned about
1246
00:41:43,082 --> 00:41:43,724
Ben: silicon valley, got obsessed with
1247
00:41:43,744 --> 00:41:44,227
Ben: entrepreneurship culture.
1248
00:41:44,247 --> 00:41:45,030
Ben: So I'd always been on this like outside,
1249
00:41:45,130 --> 00:41:46,997
Ben: looking in from like the builder's
1250
00:41:47,037 --> 00:41:47,478
Ben: perspective.
1251
00:41:47,498 --> 00:41:50,268
Ben: So I think he learned the startup um
1252
00:41:50,428 --> 00:41:52,495
Ben: culture because he had seen it like.
1253
00:41:52,515 --> 00:41:54,581
Ben: So, anyway, he's like like, wow, I get it.
1254
00:41:54,601 --> 00:41:56,314
Ben: It's like business model innovation that's
1255
00:41:56,334 --> 00:41:58,179
Ben: going to lead to a better product, which is
1256
00:41:58,199 --> 00:42:00,214
Ben: going to lead to better retention,
1257
00:42:00,254 --> 00:42:02,261
Ben: ultimately larger scale, because you're not
1258
00:42:02,281 --> 00:42:03,412
Ben: going to have the same constraints and
1259
00:42:03,452 --> 00:42:04,696
Ben: negative network effects that these
1260
00:42:04,716 --> 00:42:05,860
Ben: creation models will have.
1261
00:42:06,331 --> 00:42:08,015
Ben: He got it from day one and I was like, okay,
1262
00:42:08,075 --> 00:42:08,376
Ben: whoa.
1263
00:42:09,118 --> 00:42:11,284
Ben: And so finally I got to the point where I
1264
00:42:11,304 --> 00:42:13,029
Ben: was like, okay, this makes sense for you to
1265
00:42:13,069 --> 00:42:13,330
Ben: invest.
1266
00:42:13,630 --> 00:42:16,535
Ben: He came in also one of my closest friends,
1267
00:42:17,536 --> 00:42:19,860
Ben: who was working in New York at the time as
1268
00:42:19,900 --> 00:42:21,662
Ben: well, who I had met, one of my wife's best
1269
00:42:21,742 --> 00:42:23,765
Ben: friends, boyfriend turned husband.
1270
00:42:25,030 --> 00:42:26,675
Ben: We're like, you know, whenever we had to,
1271
00:42:26,716 --> 00:42:29,573
Ben: like they wanted to hang out, we'll kind of
1272
00:42:29,593 --> 00:42:30,938
Ben: like, hang out with this new person.
1273
00:42:31,351 --> 00:42:32,977
Ben: We just hit it off talking about business.
1274
00:42:33,057 --> 00:42:33,838
Ben: I was like you know, what do you think
1275
00:42:33,878 --> 00:42:34,219
Ben: about this?
1276
00:42:34,239 --> 00:42:35,301
Ben: Where do you think the future is going to
1277
00:42:35,321 --> 00:42:35,561
Ben: go?
1278
00:42:35,761 --> 00:42:36,863
Ben: Yeah, it's like it's just kind of it's
1279
00:42:36,883 --> 00:42:38,045
Ben: second nature, right, it's like it's like,
1280
00:42:38,470 --> 00:42:40,412
Ben: yeah, we do for fun and so, yeah, like
1281
00:42:40,432 --> 00:42:41,273
Ben: those are the first two.
1282
00:42:41,293 --> 00:42:43,235
Ben: And at that point I think I was like, maybe
1283
00:42:43,315 --> 00:42:44,236
Ben: like a hundred K.
1284
00:42:44,256 --> 00:42:45,037
Ben: Okay, that felt good.
1285
00:42:45,217 --> 00:42:48,440
Ben: All of a sudden we have a little bit of
1286
00:42:48,460 --> 00:42:49,121
Ben: money here 100K.
1287
00:42:55,410 --> 00:42:58,180
Kyle: Well, you had 100K of debt and credit card.
1288
00:42:58,350 --> 00:43:00,376
Kyle: You've had two angels in now.
1289
00:43:00,757 --> 00:43:02,421
Ben: Yeah, cash flow, we got some angels in.
1290
00:43:03,570 --> 00:43:07,514
Ben: Then we got our third angel and she was one
1291
00:43:07,575 --> 00:43:11,343
Ben: of our angels from my first company, ripe.
1292
00:43:11,911 --> 00:43:12,875
Ben: Her name's Suzanne Cruz.
1293
00:43:12,930 --> 00:43:13,453
Ben: She's amazing, amazing.
1294
00:43:13,493 --> 00:43:14,791
Ben: She still helps us with legal.
1295
00:43:14,892 --> 00:43:16,074
Ben: She's like, uh, she was a corporate
1296
00:43:16,095 --> 00:43:19,703
Ben: attorney in new york and I met her at like
1297
00:43:19,723 --> 00:43:24,280
Ben: one of those cringy uh vc ski meetups that
1298
00:43:24,320 --> 00:43:26,204
Ben: happens in like upstate new york where the
1299
00:43:26,225 --> 00:43:27,575
Ben: mountains are just like what are we doing
1300
00:43:27,615 --> 00:43:27,836
Ben: here?
1301
00:43:27,896 --> 00:43:29,584
Ben: Like this is like you know, they're hills,
1302
00:43:29,785 --> 00:43:31,251
Ben: they're not mountains anyway.
1303
00:43:32,073 --> 00:43:32,735
Ben: So she comes in.
1304
00:43:32,755 --> 00:43:34,038
Ben: She's's like I love this idea and I was
1305
00:43:34,058 --> 00:43:34,419
Ben: like what?
1306
00:43:34,439 --> 00:43:35,763
Ben: I was like holy shit, okay.
1307
00:43:36,931 --> 00:43:38,936
Ben: And so all of a sudden, like we have three
1308
00:43:39,016 --> 00:43:40,700
Ben: angels and I'm like, okay, like that's,
1309
00:43:40,981 --> 00:43:41,542
Ben: that's cool.
1310
00:43:42,150 --> 00:43:43,751
Ben: And then I'm talking to like firms and
1311
00:43:43,771 --> 00:43:45,752
Ben: they're just like no, they're like get out
1312
00:43:45,772 --> 00:43:47,073
Ben: of my face, like this doesn't make any
1313
00:43:47,133 --> 00:43:47,633
Ben: sense.
1314
00:43:48,234 --> 00:43:51,476
Ben: And they'd be like, no, sorry, it'll lie,
1315
00:43:51,516 --> 00:43:52,716
Ben: like not going to happen.
1316
00:43:53,417 --> 00:43:54,457
Ben: I'm like, okay, whatever.
1317
00:43:55,038 --> 00:43:58,180
Ben: And then and this is crazy the pandemic
1318
00:43:58,200 --> 00:43:58,580
Ben: happens.
1319
00:43:59,360 --> 00:44:00,841
Ben: And then, all of a sudden, people are like
1320
00:44:00,861 --> 00:44:01,442
Ben: wait a second.
1321
00:44:02,182 --> 00:44:04,924
Ben: Remote work oh, they're like wait,
1322
00:44:05,424 --> 00:44:07,525
Ben: knowledge work could always have been done
1323
00:44:07,565 --> 00:44:07,926
Ben: remote.
1324
00:44:08,666 --> 00:44:12,448
Ben: Oh, great, so remote, flexible, okay, okay,
1325
00:44:12,508 --> 00:44:13,749
Ben: they're like wait a second, this is
1326
00:44:13,849 --> 00:44:14,409
Ben: relevant.
1327
00:44:15,270 --> 00:44:17,852
Ben: And then we were off to the races and so,
1328
00:44:17,912 --> 00:44:20,294
Ben: like all of a sudden, it just took like a
1329
00:44:20,334 --> 00:44:22,735
Ben: societal shift for people to realize this
1330
00:44:23,116 --> 00:44:24,797
Ben: trend, that was inevitable the whole time
1331
00:44:25,497 --> 00:44:31,121
Ben: and like, yeah, I had seen, but it took.
1332
00:44:31,262 --> 00:44:33,003
Kyle: It took the pandemic, I think, really for
1333
00:44:33,043 --> 00:44:35,865
Kyle: corporate America to go like, hey, business
1334
00:44:35,925 --> 00:44:38,547
Kyle: still goes on and nothing, and like things
1335
00:44:38,687 --> 00:44:39,768
Kyle: didn't fall apart.
1336
00:44:41,233 --> 00:44:43,617
Kyle: Um, and then it also meant that everyone
1337
00:44:43,717 --> 00:44:47,584
Kyle: who was even moderately thinking about I
1338
00:44:47,624 --> 00:44:48,611
Kyle: don't want to do this anymore.
1339
00:44:48,651 --> 00:44:50,574
Kyle: I wish I could do something, had the
1340
00:44:50,654 --> 00:44:52,677
Kyle: opportunity to like, actually go do that.
1341
00:44:54,200 --> 00:44:55,682
Ben: All of a sudden, it became a necessity for
1342
00:44:55,722 --> 00:44:56,183
Ben: some people.
1343
00:44:56,263 --> 00:44:57,705
Ben: Right it was just yeah, totally.
1344
00:44:58,430 --> 00:45:00,979
Ben: It's like, whoa, like I have these skills
1345
00:45:01,059 --> 00:45:03,869
Ben: and I'm now there's this whole new world
1346
00:45:03,889 --> 00:45:05,332
Ben: that just got opened up All of a sudden.
1347
00:45:05,372 --> 00:45:10,242
Ben: Zoom is super valuable and your home setup
1348
00:45:10,302 --> 00:45:11,104
Ben: is super valuable.
1349
00:45:11,250 --> 00:45:12,595
Ben: Like my parents were so funny, like the.
1350
00:45:12,615 --> 00:45:14,060
Ben: The first thing I remember I got my.
1351
00:45:14,851 --> 00:45:16,978
Ben: One of my earliest memories when I was a
1352
00:45:17,018 --> 00:45:20,559
Ben: kid was, I think I got $100 from one of my
1353
00:45:20,679 --> 00:45:21,722
Ben: great-grandparents.
1354
00:45:21,950 --> 00:45:22,934
Ben: I was lucky enough to know my
1355
00:45:22,974 --> 00:45:25,416
Ben: great-grandparents for Christmas or
1356
00:45:25,436 --> 00:45:28,538
Ben: whatever, and I was like, oh, I can't wait
1357
00:45:28,558 --> 00:45:29,441
Ben: to go buy some toys.
1358
00:45:29,610 --> 00:45:30,956
Ben: They're like nope, you're buying a desk.
1359
00:45:31,530 --> 00:45:32,975
Ben: And I was like, what A desk?
1360
00:45:33,035 --> 00:45:33,998
Ben: I was like, what are you talking about?
1361
00:45:34,018 --> 00:45:34,941
Ben: They're like, no, you need a desk.
1362
00:45:35,010 --> 00:45:36,194
Ben: And I was like, for what?
1363
00:45:36,435 --> 00:45:39,254
Ben: Like I'm a kid, like who knows, but my
1364
00:45:39,314 --> 00:45:41,320
Ben: happy place is now my home office desk.
1365
00:45:41,470 --> 00:45:45,100
Ben: Like everywhere I go, I have a setup.
1366
00:45:45,220 --> 00:45:46,042
Ben: I need it right.
1367
00:45:58,010 --> 00:45:58,812
Ben: And like of a sudden, that became a thing
1368
00:45:58,833 --> 00:45:59,515
Ben: right, like show off your workspace.
1369
00:45:59,535 --> 00:45:59,755
Ben: Like is it?
1370
00:45:59,775 --> 00:46:00,377
Ben: Like, do you have a home anyway?
1371
00:46:00,397 --> 00:46:01,200
Ben: So, like this, everything changed and all
1372
00:46:01,220 --> 00:46:02,083
Ben: of a sudden, like we're on the other side.
1373
00:46:02,103 --> 00:46:02,283
Ben: We're now.
1374
00:46:02,303 --> 00:46:03,126
Ben: Conjure is a hot idea, but it wasn't.
1375
00:46:03,166 --> 00:46:03,387
Ben: It wasn't.
1376
00:46:03,427 --> 00:46:03,948
Ben: It wasn't hot immediately.
1377
00:46:03,968 --> 00:46:06,237
Ben: So I had moved out to san francisco, uh, to
1378
00:46:06,277 --> 00:46:07,683
Ben: raise capital, and that was my plan.
1379
00:46:07,763 --> 00:46:09,189
Ben: Sorry, my plan was to move out to san
1380
00:46:09,209 --> 00:46:11,514
Ben: francisco from new york and so I had this
1381
00:46:11,554 --> 00:46:13,539
Ben: like three month airbnb and I was gonna go
1382
00:46:13,559 --> 00:46:15,002
Ben: out to san francisco and make it happen,
1383
00:46:15,022 --> 00:46:19,125
Ben: and that was my plan, and my airbnb started
1384
00:46:19,146 --> 00:46:20,090
Ben: in february of 2020.
1385
00:46:23,536 --> 00:46:24,377
Ben: I'm like okay.
1386
00:46:24,437 --> 00:46:27,883
Ben: So like I'm like, fuck, this is, this is so.
1387
00:46:27,903 --> 00:46:29,305
Kyle: I'm sitting there in the once in, you got
1388
00:46:29,350 --> 00:46:30,092
Kyle: all your money right.
1389
00:46:30,112 --> 00:46:31,935
Ben: That's how, that was how the story, yeah,
1390
00:46:33,538 --> 00:46:36,625
Ben: but like basically like I was doing this,
1391
00:46:36,725 --> 00:46:38,929
Ben: like this, this founder group thing called
1392
00:46:39,069 --> 00:46:40,192
Ben: on deck, which is fantastic.
1393
00:46:40,232 --> 00:46:41,115
Ben: I don't know if you've heard of it.
1394
00:46:41,837 --> 00:46:43,682
Ben: It's like founder community based in the
1395
00:46:43,702 --> 00:46:44,351
Ben: bay area.
1396
00:46:45,114 --> 00:46:47,400
Ben: Um, I think julian weiser is the ceo
1397
00:46:47,681 --> 00:46:49,165
Ben: fantastic, just like.
1398
00:46:49,426 --> 00:46:50,469
Ben: I can't recommend it enough.
1399
00:46:50,549 --> 00:46:51,271
Ben: It changed my life.
1400
00:46:51,512 --> 00:46:52,975
Ben: That's how I met my co-founder, gaius
1401
00:46:53,035 --> 00:46:53,396
Ben: anyway.
1402
00:46:53,937 --> 00:46:57,105
Ben: So I'm in these, like these, like the slack
1403
00:46:57,326 --> 00:46:59,170
Ben: community of all these people I'm supposed
1404
00:46:59,250 --> 00:47:00,919
Ben: to spend the next three months with in san
1405
00:47:00,959 --> 00:47:02,849
Ben: francisco to kind of acclimate to the
1406
00:47:02,869 --> 00:47:03,050
Ben: valley.
1407
00:47:03,090 --> 00:47:04,717
Ben: And I had been to san francisco a couple
1408
00:47:04,758 --> 00:47:07,108
Ben: times because we had acquisition offers for
1409
00:47:07,148 --> 00:47:09,414
Ben: my first company and so I had, I had done
1410
00:47:09,454 --> 00:47:10,556
Ben: the whole, like I had been there before.
1411
00:47:10,576 --> 00:47:11,137
Ben: I loved, loved it.
1412
00:47:11,157 --> 00:47:12,620
Ben: I was like I did the Tahoe thing.
1413
00:47:12,660 --> 00:47:14,604
Ben: I went down to Santa Cruz.
1414
00:47:14,690 --> 00:47:15,714
Ben: I was like this is amazing.
1415
00:47:15,754 --> 00:47:18,176
Ben: I love the Bay Area, so I was so excited
1416
00:47:18,830 --> 00:47:20,297
Ben: February 2020 comes around.
1417
00:47:20,470 --> 00:47:21,694
Ben: All of a sudden, they're like, wait, this
1418
00:47:21,774 --> 00:47:24,061
Ben: COVID thing like this might be real.
1419
00:47:24,150 --> 00:47:26,016
Ben: Like they start shutting offices down and
1420
00:47:26,237 --> 00:47:37,610
Ben: they did it in the Bay Area first, and so,
1421
00:47:37,631 --> 00:47:38,512
Ben: like I remember the thing that was like the
1422
00:47:38,533 --> 00:47:39,375
Ben: straw that broke the camel's back was like
1423
00:47:39,395 --> 00:47:40,196
Ben: Brex was like a super hot product at the
1424
00:47:40,216 --> 00:47:40,297
Ben: time.
1425
00:47:40,317 --> 00:47:41,179
Ben: I guess it still is in a lot of ways.
1426
00:47:41,199 --> 00:47:42,061
Ben: I mean, brex is great, but like they shut
1427
00:47:42,081 --> 00:47:43,223
Ben: down the offices and Gaius, my co-founder,
1428
00:47:43,243 --> 00:47:44,707
Ben: and I were in this group chat and he was
1429
00:47:44,747 --> 00:47:46,794
Ben: coming in from London on a one-way ticket.
1430
00:47:47,355 --> 00:47:49,160
Ben: I was going in from New York on a one-way
1431
00:47:49,200 --> 00:47:51,112
Ben: ticket and he's just like, uh, are you
1432
00:47:51,133 --> 00:47:51,253
Ben: coming?
1433
00:47:51,273 --> 00:47:52,138
Ben: I was like I mean I was literally about to
1434
00:47:52,158 --> 00:47:53,284
Ben: cancel ticket and he's just like are you
1435
00:47:53,304 --> 00:47:53,465
Ben: coming?
1436
00:47:53,485 --> 00:47:54,811
Ben: I was like I mean I was literally about to
1437
00:47:54,851 --> 00:47:56,275
Ben: cancel, are you going?
1438
00:47:56,315 --> 00:47:57,177
Ben: He's like yeah.
1439
00:47:57,197 --> 00:47:58,340
Ben: He's like I think everyone's going.
1440
00:47:59,001 --> 00:48:00,253
Ben: So I was like, let's just, I'm just going
1441
00:48:00,273 --> 00:48:01,135
Ben: to set a meeting with this guy.
1442
00:48:01,978 --> 00:48:03,141
Ben: And so he was my only meeting.
1443
00:48:03,850 --> 00:48:04,591
Ben: Turns out, no one.
1444
00:48:04,871 --> 00:48:05,871
Ben: No one was going, no one.
1445
00:48:06,011 --> 00:48:07,372
Ben: Everything got canceled, everything went
1446
00:48:07,392 --> 00:48:07,732
Ben: remote.
1447
00:48:08,052 --> 00:48:10,013
Ben: And so I'm like, well, I got this meeting
1448
00:48:10,033 --> 00:48:13,275
Ben: with this one guy, gaius, and he seems
1449
00:48:13,335 --> 00:48:15,977
Ben: pretty cool, and he had been working on
1450
00:48:15,997 --> 00:48:20,019
Ben: this product called Gitsbo, which basically
1451
00:48:20,219 --> 00:48:23,701
Ben: analyzed your private code repositories to
1452
00:48:23,741 --> 00:48:25,942
Ben: determine your proficiency in different
1453
00:48:26,002 --> 00:48:28,543
Ben: languages, and then he cross-referenced
1454
00:48:28,583 --> 00:48:31,205
Ben: that with job openings that matched the
1455
00:48:31,245 --> 00:48:32,425
Ben: things you were proficient in.
1456
00:48:32,606 --> 00:48:33,966
Ben: And so it was almost like this, like deeper
1457
00:48:34,026 --> 00:48:36,207
Ben: way of like what can you do versus like
1458
00:48:36,227 --> 00:48:42,352
Ben: what have you done Right, and so it was
1459
00:48:42,372 --> 00:48:43,175
Ben: like he was kind of working on the same
1460
00:48:43,195 --> 00:48:43,737
Ben: problem, but for engineering.
1461
00:48:43,758 --> 00:48:44,661
Ben: And you know he was big in the open source
1462
00:48:44,681 --> 00:48:45,384
Ben: world, fantastic builder, but also
1463
00:48:45,405 --> 00:48:47,091
Ben: hilarious and super fun to hang out with.
1464
00:48:47,111 --> 00:48:50,882
Ben: So I went to San Francisco everything shuts
1465
00:48:50,942 --> 00:48:53,129
Ben: down, have no meetings, the venture markets
1466
00:48:53,169 --> 00:48:55,213
Ben: completely closed, no one's investing, and
1467
00:48:55,253 --> 00:48:59,882
Ben: so I spent February, march, april, may,
1468
00:49:00,443 --> 00:49:02,472
Ben: running out of money, being stressed
1469
00:49:02,492 --> 00:49:04,837
Ben: through my freaking eyeballs because our
1470
00:49:04,857 --> 00:49:07,451
Ben: business back in New York just got shut
1471
00:49:07,491 --> 00:49:09,395
Ben: down by the government, because you can't
1472
00:49:09,516 --> 00:49:12,022
Ben: have a food service establishment during
1473
00:49:12,042 --> 00:49:15,396
Ben: the pandemic, and I'm just like, holy fuck,
1474
00:49:15,436 --> 00:49:16,943
Ben: we had to lay off all of our team members
1475
00:49:16,983 --> 00:49:17,365
Ben: in new york.
1476
00:49:17,445 --> 00:49:19,452
Ben: I'm just like literally like crying on the
1477
00:49:19,532 --> 00:49:20,173
Ben: inside right.
1478
00:49:20,213 --> 00:49:20,574
Ben: I'm just like.
1479
00:49:20,594 --> 00:49:23,179
Ben: This is so stressful.
1480
00:49:23,320 --> 00:49:27,294
Ben: Like you know, I think I was like 20, maybe
1481
00:49:27,314 --> 00:49:28,016
Ben: like 30, I don't know.
1482
00:49:28,036 --> 00:49:30,101
Ben: It's like 30, is like 29, I don't know, but
1483
00:49:30,121 --> 00:49:31,592
Ben: like gray hairs are just popping out
1484
00:49:31,672 --> 00:49:34,171
Ben: everywhere so like yeah, I'm just like
1485
00:49:34,271 --> 00:49:36,056
Ben: really in, in, in the thick of it, right,
1486
00:49:36,136 --> 00:49:39,867
Ben: and then all of a sudden, like may, people
1487
00:49:39,887 --> 00:49:41,834
Ben: are like hey, like okay, people are.
1488
00:49:42,175 --> 00:49:43,698
Ben: Like people are dying right, it was, it was
1489
00:49:43,718 --> 00:49:46,371
Ben: brutal, but like not everyone's dying.
1490
00:49:46,411 --> 00:49:48,760
Ben: Like oh, it's just like maybe, like okay,
1491
00:49:48,820 --> 00:49:51,308
Ben: so it's like people who are, you know, have
1492
00:49:51,409 --> 00:49:52,686
Ben: weak immune systems in the elderly, and so
1493
00:49:52,620 --> 00:49:53,061
Ben: things almost came back to like people who
1494
00:49:52,996 --> 00:49:53,357
Ben: are, you know, have weak immune systems and
1495
00:49:53,292 --> 00:49:55,280
Ben: the elderly, and so things almost came back
1496
00:49:55,300 --> 00:49:56,722
Ben: to like people like okay, this might go
1497
00:49:56,742 --> 00:49:57,223
Ben: back to normal.
1498
00:49:57,243 --> 00:49:59,316
Ben: And there was like that blip of like two
1499
00:49:59,376 --> 00:50:02,326
Ben: months where, like oh, things might come
1500
00:50:02,346 --> 00:50:02,868
Ben: back to normal.
1501
00:50:02,928 --> 00:50:04,232
Ben: And all of a sudden investors were like
1502
00:50:04,252 --> 00:50:06,257
Ben: wait a second, we should be investing in
1503
00:50:06,338 --> 00:50:09,392
Ben: all of these, like new remote work enabled
1504
00:50:09,432 --> 00:50:10,995
Ben: toth zoom.
1505
00:50:11,055 --> 00:50:13,719
Kyle: Just like, took off like a rocket ship,
1506
00:50:13,880 --> 00:50:16,724
Kyle: like, yeah, exactly slack, like living on
1507
00:50:16,764 --> 00:50:19,917
Kyle: slack, yeah, yeah, top of the loom hop all
1508
00:50:19,937 --> 00:50:20,919
Kyle: these, all these crazy right.
1509
00:50:20,940 --> 00:50:24,373
Ben: So like there's our window, and so I
1510
00:50:24,413 --> 00:50:27,179
Ben: remember our first investor that gave us
1511
00:50:27,199 --> 00:50:29,203
Ben: like a decently, a decent size check, which
1512
00:50:29,223 --> 00:50:32,156
Ben: was 125 000, was john danner.
1513
00:50:32,437 --> 00:50:34,161
Ben: He was like a palo alto legend.
1514
00:50:34,702 --> 00:50:37,636
Ben: He had built um, I think this, this, this
1515
00:50:37,736 --> 00:50:38,317
Ben: product called.
1516
00:50:38,338 --> 00:50:39,601
Ben: He took this company public called net
1517
00:50:39,641 --> 00:50:40,002
Ben: gravity.
1518
00:50:40,022 --> 00:50:42,278
Ben: He was like one of these og silicon valley
1519
00:50:42,318 --> 00:50:44,827
Ben: engineering types, also like a professor,
1520
00:50:44,867 --> 00:50:46,193
Ben: but built this thing called net gravity
1521
00:50:46,213 --> 00:50:47,459
Ben: which turned into double click, which
1522
00:50:47,479 --> 00:50:48,584
Ben: turned into adwords, right.
1523
00:50:49,006 --> 00:50:50,812
Ben: So like he basically like built some of the
1524
00:50:50,873 --> 00:50:54,682
Ben: first um, you know, like ad engines and
1525
00:50:54,722 --> 00:50:57,055
Ben: like a hard investor to pitch, he was just
1526
00:50:57,115 --> 00:50:59,941
Ben: like no, like I don't, this is crazy.
1527
00:50:59,981 --> 00:51:02,693
Ben: And like guys and I are just like, oh man,
1528
00:51:02,713 --> 00:51:04,416
Ben: like we, we gotta get this guy to be
1529
00:51:04,436 --> 00:51:04,897
Ben: excited.
1530
00:51:05,699 --> 00:51:07,884
Ben: Finally we get a yes after like four weeks
1531
00:51:08,491 --> 00:51:10,593
Ben: and right as soon as he says yes, he makes
1532
00:51:10,613 --> 00:51:12,655
Ben: the introductions that got the rest of the
1533
00:51:12,675 --> 00:51:14,516
Ben: round done and it was like getting that one
1534
00:51:14,556 --> 00:51:19,101
Ben: breath basically dominoed into us, getting
1535
00:51:19,781 --> 00:51:21,523
Ben: another Stanford professor called Matt
1536
00:51:21,543 --> 00:51:23,725
Ben: Glickman, a hustle fund, which is a
1537
00:51:23,785 --> 00:51:25,147
Ben: fantastic, totally.
1538
00:51:25,167 --> 00:51:26,995
Kyle: Yeah, elizabeth and Eric and.
1539
00:51:27,015 --> 00:51:28,640
Ben: Brian, they're great, incredible right.
1540
00:51:29,372 --> 00:51:30,357
Ben: And then Sheehan as well.
1541
00:51:30,470 --> 00:51:32,827
Ben: She was the person who did our job and
1542
00:51:32,847 --> 00:51:35,960
Ben: she's based in singapore, and then um, and
1543
00:51:35,980 --> 00:51:37,465
Ben: then finally cowboy ventures and like,
1544
00:51:37,746 --> 00:51:39,271
Ben: trust me, there was like a million no's
1545
00:51:39,331 --> 00:51:41,396
Ben: also in between right, because we had been
1546
00:51:41,416 --> 00:51:44,082
Ben: doing this since, like you know, april.
1547
00:51:44,202 --> 00:51:45,874
Ben: We were like trying to do this right and
1548
00:51:45,894 --> 00:51:47,178
Ben: like we had the inflection point in the
1549
00:51:47,198 --> 00:51:48,871
Ben: product and we're just like man, but like
1550
00:51:48,891 --> 00:51:50,614
Ben: the markets were closed, the world was, the
1551
00:51:50,634 --> 00:51:51,195
Ben: world was ending.
1552
00:51:51,275 --> 00:51:52,457
Kyle: Right, everyone thought the world was
1553
00:51:52,497 --> 00:51:57,364
Kyle: ending so I love that first check and, by
1554
00:51:57,384 --> 00:52:00,990
Kyle: the way, I'm literally at that place where
1555
00:52:01,290 --> 00:52:01,651
Kyle: it is.
1556
00:52:02,292 --> 00:52:05,679
Kyle: We're standing on the top of the hill and
1557
00:52:05,759 --> 00:52:08,424
Kyle: like, and we're looking down and there's
1558
00:52:08,444 --> 00:52:09,351
Kyle: this big old I've.
1559
00:52:09,552 --> 00:52:12,600
Kyle: I've been fortunate to be through introcom.
1560
00:52:20,570 --> 00:52:21,271
Kyle: Andrew Chen has been coaching me on.
1561
00:52:21,291 --> 00:52:22,252
Kyle: We've been talking cold start problem and
1562
00:52:22,272 --> 00:52:23,072
Kyle: product market fit and those, but really
1563
00:52:23,092 --> 00:52:24,153
Kyle: talking about that snowball, like literally
1564
00:52:24,193 --> 00:52:25,715
Kyle: everyone's looking down the hill, going
1565
00:52:25,755 --> 00:52:29,578
Kyle: like you own first, you going first, yep,
1566
00:52:30,199 --> 00:52:33,222
Kyle: yeah, nope, you going first, yep, yeah, you
1567
00:52:33,282 --> 00:52:35,984
Kyle: Nope, like, and I just want to like push
1568
00:52:36,084 --> 00:52:38,266
Kyle: everybody and go, let's all go on this
1569
00:52:38,306 --> 00:52:38,446
Kyle: thing.
1570
00:52:38,466 --> 00:52:38,947
Kyle: You know what I mean.
1571
00:52:43,570 --> 00:52:44,552
Kyle: And so, like I can just imagine that first
1572
00:52:44,592 --> 00:52:46,335
Kyle: check which then sort of like starts that
1573
00:52:46,355 --> 00:52:47,297
Kyle: wave and I'm sure that, like in that moment
1574
00:52:47,317 --> 00:52:47,717
Kyle: I imagine it.
1575
00:52:47,878 --> 00:52:51,223
Kyle: Also, what's possible and the ideation that
1576
00:52:51,243 --> 00:52:52,025
Kyle: we were talking about.
1577
00:52:52,070 --> 00:52:54,021
Kyle: There's a difference between what you can
1578
00:52:54,263 --> 00:52:56,914
Kyle: think is possible, but then as soon as
1579
00:52:57,416 --> 00:52:59,431
Kyle: things start happening where you're like no,
1580
00:52:59,612 --> 00:53:01,639
Kyle: now I can actually make these things
1581
00:53:01,699 --> 00:53:03,796
Kyle: possible, it's got to be just like kid in a
1582
00:53:03,836 --> 00:53:04,378
Kyle: candy store.
1583
00:53:05,330 --> 00:53:10,977
Ben: It was man and, to be fair, it's crazy
1584
00:53:11,018 --> 00:53:11,759
Ben: impressive.
1585
00:53:11,779 --> 00:53:13,403
Ben: You said you're six months into building.
1586
00:53:13,931 --> 00:53:17,033
Ben: This was at this point, two years and and
1587
00:53:17,193 --> 00:53:20,040
Ben: there was multiple like failures in those
1588
00:53:20,080 --> 00:53:21,672
Ben: two years where I like it was like, oh man,
1589
00:53:21,712 --> 00:53:22,777
Ben: like do I hang it up here?
1590
00:53:23,491 --> 00:53:27,267
Ben: So like I, yeah, like it was, it was
1591
00:53:27,488 --> 00:53:27,870
Ben: surreal.
1592
00:53:28,171 --> 00:53:30,737
Ben: And then but I think that was the end of
1593
00:53:30,818 --> 00:53:34,254
Ben: May when John Danner came in, and then by
1594
00:53:34,334 --> 00:53:37,042
Ben: the end of July we had our seed round done.
1595
00:53:37,350 --> 00:53:39,458
Ben: It was a $2 million seed round on a $10
1596
00:53:39,478 --> 00:53:41,713
Ben: million post and like now that's considered
1597
00:53:41,733 --> 00:53:43,238
Ben: like pre-seed, I don't care Whatever.
1598
00:53:43,258 --> 00:53:46,776
Ben: Amazing, totally it just it was just I
1599
00:53:46,817 --> 00:53:47,379
Ben: couldn't believe it.
1600
00:53:47,510 --> 00:53:50,110
Ben: I was like, holy shit, we can do this, but
1601
00:53:50,210 --> 00:53:51,932
Ben: there's always a catch when, holy shit, we
1602
00:53:51,972 --> 00:53:53,373
Ben: can do this, but there's always a catch
1603
00:53:53,393 --> 00:53:54,634
Ben: when something good happens, something
1604
00:53:54,654 --> 00:53:54,975
Ben: always, you know.
1605
00:53:54,995 --> 00:53:55,976
Kyle: Got to counterbalance it.
1606
00:53:56,376 --> 00:53:57,557
Kyle: The universe is like wait, wait, wait.
1607
00:53:57,637 --> 00:53:59,119
Kyle: Hold on yeah.
1608
00:53:59,259 --> 00:54:02,101
Ben: Disney's product that you know we had built
1609
00:54:03,062 --> 00:54:05,084
Ben: over the last like really year before.
1610
00:54:05,685 --> 00:54:07,566
Ben: It was basically authentication, the
1611
00:54:07,606 --> 00:54:11,495
Ben: profile, some referral mechanics inside
1612
00:54:11,515 --> 00:54:11,956
Ben: this product.
1613
00:54:11,977 --> 00:54:12,739
Ben: That was like decent UX.
1614
00:54:13,052 --> 00:54:14,391
Ben: It was okay, it was, it was good enough to
1615
00:54:14,431 --> 00:54:14,691
Ben: grow.
1616
00:54:16,174 --> 00:54:19,120
Ben: And all of a sudden guys is like we got to
1617
00:54:19,140 --> 00:54:20,122
Ben: rebuild this from scratch.
1618
00:54:20,743 --> 00:54:23,176
Ben: Like this is a view php app, we gotta, we
1619
00:54:23,196 --> 00:54:26,086
Ben: gotta start from zero and I'm like, okay,
1620
00:54:26,146 --> 00:54:27,330
Ben: so we have all these resources.
1621
00:54:28,152 --> 00:54:29,977
Ben: Now we have to build the team from scratch
1622
00:54:30,358 --> 00:54:31,721
Ben: and we have to build this product from
1623
00:54:31,781 --> 00:54:33,836
Ben: scratch and next thing you know, you're
1624
00:54:33,856 --> 00:54:34,659
Ben: back in the pain cave.
1625
00:54:34,690 --> 00:54:36,075
Kyle: So you don't get to celebrate that long.
1626
00:54:36,336 --> 00:54:38,432
Ben: Totally, there was no, there was no like
1627
00:54:38,472 --> 00:54:39,977
Ben: happy moment, like yeah, we did it.
1628
00:54:40,017 --> 00:54:43,003
Ben: It was like, oh, fuck, like, so now the
1629
00:54:43,083 --> 00:54:44,911
Ben: real fun begins and we didn't launch
1630
00:54:45,032 --> 00:54:49,018
Ben: something that was to parody of that
1631
00:54:49,078 --> 00:54:52,423
Ben: initial V1 until February of 2021.
1632
00:54:52,443 --> 00:54:55,128
Ben: Oh, wow, wow yeah, and so it took us a
1633
00:54:55,248 --> 00:54:58,115
Ben: whole like another eight months to like get
1634
00:54:58,155 --> 00:54:59,017
Ben: back to where we were.
1635
00:54:59,037 --> 00:55:00,682
Kyle: And I'm just like, the entire time I'm so
1636
00:55:00,722 --> 00:55:02,675
Kyle: paranoid, I'm like, oh, am I fucking up,
1637
00:55:02,735 --> 00:55:04,241
Kyle: like did I make the right, but do you think,
1638
00:55:04,743 --> 00:55:08,372
Kyle: do you think that you actually, by backing
1639
00:55:08,533 --> 00:55:10,575
Kyle: up, by going and this is what most people
1640
00:55:10,696 --> 00:55:14,080
Kyle: avoid right Both in career and life and
1641
00:55:14,120 --> 00:55:16,944
Kyle: pivoting, but also like that sort of
1642
00:55:17,104 --> 00:55:19,472
Kyle: technical and financial debt, do you feel
1643
00:55:19,492 --> 00:55:21,641
Kyle: like you built a better product ultimately,
1644
00:55:21,722 --> 00:55:25,876
Kyle: walking all the way down the mountain and
1645
00:55:26,036 --> 00:55:28,804
Kyle: analyzing it from the ground floor up, than
1646
00:55:28,864 --> 00:55:30,991
Kyle: you would have saying let's continue to
1647
00:55:31,031 --> 00:55:32,357
Kyle: build on what we did on V1?
1648
00:55:33,432 --> 00:55:36,255
Ben: I think we built a better foundation and
1649
00:55:36,837 --> 00:55:40,026
Ben: and I have to give it like we built a
1650
00:55:40,066 --> 00:55:41,651
Ben: better foundation that we're still building
1651
00:55:41,731 --> 00:55:42,192
Ben: off today.
1652
00:55:42,953 --> 00:55:45,077
Ben: Yeah, and so I have to give it to gaius,
1653
00:55:45,157 --> 00:55:48,724
Ben: like he was right and you know he's a
1654
00:55:48,810 --> 00:55:50,774
Ben: technical genius, that's his like, that's
1655
00:55:50,794 --> 00:55:55,723
Ben: his expertise you know, like it was tough,
1656
00:55:56,064 --> 00:55:57,593
Ben: it was tough, like it was one of the
1657
00:55:57,653 --> 00:56:00,118
Ben: hardest decisions to make, but he was right
1658
00:56:00,519 --> 00:56:03,412
Ben: and ultimately we're now moving faster
1659
00:56:03,472 --> 00:56:05,477
Ben: today because you've seen, contra, there's
1660
00:56:05,517 --> 00:56:07,422
Ben: so many surfaces right, like there's so
1661
00:56:07,892 --> 00:56:10,342
Ben: have to build, and they're none of them not
1662
00:56:10,362 --> 00:56:11,487
Ben: all of them still work even today.
1663
00:56:11,527 --> 00:56:13,013
Ben: We need to improve things but, like,
1664
00:56:13,996 --> 00:56:16,264
Ben: without that foundation, I think we would
1665
00:56:16,324 --> 00:56:18,511
Ben: have ultimately had to do it eventually and
1666
00:56:18,531 --> 00:56:22,140
Ben: then eventually would have turned into who
1667
00:56:22,180 --> 00:56:26,330
Ben: knows right and like, yeah, I I get where,
1668
00:56:26,350 --> 00:56:28,459
Ben: though I get where the technical, with guys
1669
00:56:28,520 --> 00:56:29,705
Ben: like sort of leading the technical
1670
00:56:29,745 --> 00:56:30,549
Ben: foundation of stuff.
1671
00:56:30,609 --> 00:56:32,854
Kyle: Where did where did the ui ux come from?
1672
00:56:32,914 --> 00:56:34,056
Kyle: Was it from the platform?
1673
00:56:34,096 --> 00:56:37,562
Kyle: Because obviously I immediately, you know.
1674
00:56:37,783 --> 00:56:40,896
Kyle: I will also say I was surprised by Contra,
1675
00:56:40,916 --> 00:56:42,522
Kyle: because it was one of those to me.
1676
00:56:43,145 --> 00:56:45,372
Kyle: I know everything on the internet, like I
1677
00:56:45,452 --> 00:56:47,998
Kyle: know every product, but there was this one
1678
00:56:48,138 --> 00:56:51,050
Kyle: day where I sort of turned around and
1679
00:56:51,091 --> 00:56:53,096
Kyle: Contra was just there and it.
1680
00:56:53,116 --> 00:56:55,651
Kyle: It was like beautiful, and I went wait a
1681
00:56:55,791 --> 00:56:56,232
Kyle: second.
1682
00:56:56,453 --> 00:56:57,575
Kyle: That's probably why I messaged you.
1683
00:56:57,595 --> 00:57:00,362
Kyle: I was like wait, hold on one second.
1684
00:57:00,662 --> 00:57:03,475
Kyle: Usually I see stuff in the early ugly, you
1685
00:57:03,516 --> 00:57:03,696
Kyle: know.
1686
00:57:03,776 --> 00:57:05,861
Kyle: It's that like I'm getting in that loom
1687
00:57:05,921 --> 00:57:08,013
Kyle: beta where it works half the time or ever,
1688
00:57:08,033 --> 00:57:09,418
Kyle: but like all of a sudden it came up and
1689
00:57:09,438 --> 00:57:10,300
Kyle: it's just it's, it's like stripecom
1690
00:57:10,320 --> 00:57:10,481
Kyle: gorgeous.
1691
00:57:10,501 --> 00:57:11,002
Kyle: You know what I mean.
1692
00:57:11,022 --> 00:57:12,246
Kyle: Like you're like all of a sudden it came up
1693
00:57:12,266 --> 00:57:13,028
Kyle: and it's just it's, it's like stripecom
1694
00:57:13,048 --> 00:57:13,790
Kyle: gorgeous you know what I mean.
1695
00:57:13,831 --> 00:57:14,974
Kyle: Like you're like wait a second.
1696
00:57:15,014 --> 00:57:15,395
Kyle: Where did you?
1697
00:57:15,756 --> 00:57:16,879
Kyle: How did you get to this version?
1698
00:57:17,019 --> 00:57:20,696
Ben: so that's because of our head of creative,
1699
00:57:21,318 --> 00:57:23,403
Ben: aaron, and our head of product design, rye,
1700
00:57:23,965 --> 00:57:26,691
Ben: who started working with contra on a
1701
00:57:26,751 --> 00:57:30,758
Ben: freelance basis, um, and ultimately came on
1702
00:57:30,818 --> 00:57:32,721
Ben: full-time right around the same time.
1703
00:57:33,162 --> 00:57:34,985
Ben: And they are the creative geniuses.
1704
00:57:35,230 --> 00:57:38,338
Ben: But I will say that I've always pushed for
1705
00:57:38,438 --> 00:57:41,211
Ben: us to do brand and design first, and from
1706
00:57:41,231 --> 00:57:43,278
Ben: day one we started with brand and we
1707
00:57:43,298 --> 00:57:44,100
Ben: started with product design.
1708
00:57:44,150 --> 00:57:45,456
Ben: We never started with engineering.
1709
00:57:46,010 --> 00:57:48,197
Ben: Thank God Gaius joined, because without
1710
00:57:48,237 --> 00:57:51,232
Ben: that engineering muscle doesn't matter how
1711
00:57:51,333 --> 00:57:53,098
Ben: well it's designed or like how good the
1712
00:57:53,138 --> 00:57:54,952
Ben: brand is, but I think when you have the
1713
00:57:55,033 --> 00:57:56,997
Ben: three together, that's when people pay
1714
00:57:57,037 --> 00:58:00,412
Ben: attention I totally, and I've had, I've had
1715
00:58:00,452 --> 00:58:02,281
Ben: so many people in my early, I think that
1716
00:58:02,381 --> 00:58:04,250
Ben: old like just ship it fast, ship it ugly.
1717
00:58:04,751 --> 00:58:06,533
Kyle: I don't think that counts anymore.
1718
00:58:06,573 --> 00:58:11,360
Kyle: I think we're all so used to to slack and
1719
00:58:11,440 --> 00:58:15,245
Kyle: airbnb and these like really highly, you
1720
00:58:15,305 --> 00:58:19,291
Kyle: know, like these, um, these interfaces that
1721
00:58:19,331 --> 00:58:22,621
Kyle: have been scrutinized to a to a, t, and
1722
00:58:22,802 --> 00:58:24,567
Kyle: unless you're building something, I mean
1723
00:58:25,048 --> 00:58:27,576
Kyle: completely mind-blowing now, that no one
1724
00:58:27,597 --> 00:58:30,466
Kyle: has ever seen before, I, I don't, I, and so
1725
00:58:30,506 --> 00:58:32,194
Kyle: that's what we did is, basically, I think
1726
00:58:32,255 --> 00:58:34,351
Kyle: we shipped something and it was only like
1727
00:58:34,612 --> 00:58:36,537
Kyle: four months in, but even I was getting that
1728
00:58:36,577 --> 00:58:37,981
Kyle: like this should have been, like shipped a
1729
00:58:38,090 --> 00:58:38,612
Kyle: while ago.
1730
00:58:38,692 --> 00:58:40,757
Kyle: Like you know, this is way more than it
1731
00:58:40,798 --> 00:58:41,239
Kyle: needs to be.
1732
00:58:41,299 --> 00:58:42,061
Kyle: I'm like no, no, no, no.
1733
00:58:42,081 --> 00:58:45,975
Kyle: What I want is someone to say this is, this
1734
00:58:46,035 --> 00:58:47,997
Kyle: is much further along than it should be
1735
00:58:48,057 --> 00:58:49,940
Kyle: right now, and that makes your brain go
1736
00:58:50,741 --> 00:58:53,144
Kyle: interesting you know, one thousand percent.
1737
00:58:53,645 --> 00:58:56,033
Ben: Um, I love this conversation, by the way.
1738
00:58:56,474 --> 00:58:59,120
Kyle: Um, I actually have to hop yeah, all good,
1739
00:58:59,300 --> 00:59:00,690
Kyle: but thank you for the time, and this is.
1740
00:59:00,730 --> 00:59:02,294
Kyle: This is so great okay awesome.
1741
00:59:02,314 --> 00:59:03,177
Ben: Well, kyle, thanks again.
1742
00:59:03,197 --> 00:59:03,397
Ben: Man.
1743
00:59:03,437 --> 00:59:05,282
Ben: This is, this has been great totally thank
1744
00:59:05,302 --> 00:59:05,402
Ben: you.